Overview

Labels, also known as tags, are single or multiple word phrases that can be applied to some content-types. You should use labels to help categorize content by overarching concepts relevant to members of a digital workplace. Members of a digital workplace can then use these labels as search filters to quickly find similar content. 

Labels support multiple languages, being grouped into label groups, and can be a requirement for publishing content.

Managing labels

Managing labels for the digital workplace

You can manage your digital workplace's labels from the Manage Labels page. To access this page, you must be one of the following:

• Enterprise Administrator
• Workplace Administrator
• Member of a Group that has the Manage Labels Role.

 On the Manage Labels page, you can:

• Toggle the default channel requirement for labels (this can also be done from the Global Settings page)
• Add a label group
• Edit a label group's title
• Delete a label group
• Add new labels
• Edit a label's title
• Move a label to a different group
• Delete a label

Managing label requirements for a channel

You can manage whether a channel requires labels on its content from the channel's Settings page. To access this page, you must have at least Edit Access to the channel.

For more information about mandatory labels, see Making labels mandatory.

Applying labels

You can apply any number of labels to the following content types:

• Blog Articles
• Calendar Events
• Files
• Forum Topics
• Wiki Articles

When creating content, you have the opportunity to apply labels to it. Depending on your digital workplace's and channel's labels requirements, you may even need to add at least one label before your content can be published.

After publishing any of these content types, you can go back at any time to add additional labels. For steps on how to do this, refer to the article Adding labels to existing content.

Searching by labels

When viewing content that has labels, you can click a label to search for additional content that has that same label.

If you search for content, you can search by a label's name or apply a label as a filter while on the Advanced Search page.

Best practices

For ideas on and suggestions on how to best use labels, see:

• Creating a label & tag strategy
• Understanding the relationship between a taxonomy and labels