Home

Welcome to Igloo Customer Care

Your digital transformation journey has just begun!

Access the knowledge, tools, and support you need to deliver the benefits your users expect, the results you want, and the success you strive for. We’re here to help you evolve your digital workplace to continuously engage your employees and help your organization meet any new challenges.  

Featured Resources

Headline News

Get the latest news & product updates - hot off the press.

Playbook News

Learn about the latest Playbook topics and resources to help you navigate your digital transformation journey.

Join us January 27 from 2-3pm EST for a candid chat with Igloo's Vice President of Product Strategy, Sean Duffy. We'll look at the year that was, emerging trends, the development process and of course, some cool new features coming in 2021! We look forward to seeing you there!

Join us January 27 from 2-3pm EST for a candid chat with Igloo's Vice President of Product Strategy, Sean Duffy. We'll look at the year that was, emerging trends, the development process and of course, some cool new features coming in 2021! We look forward to seeing you there!

Our design team has created, for you, another image repository to spark some new year engagement within your digital workplace.

Join this Igloo Community Event on October 21 from 3-4pm EDT to hear how Tammy Triplett Internal Communications Business Process Manager at Leidos, has created a content administration management program.

Join us for a look into some data points! We'll start by looking at the Site Map Export report and how it can provide value in understanding your Digital Workplace Structure.
We'll then move on to reviewing an Insights report and the data within, discussing how this report supports measurement and evolution strategies, trend identification and benchmarking.

Load More

Product News

Learn about the latest product-related news and updates.
January 22, 2021

January 2021 Product Release

Hira Zahid

Here's what you need to know about the January 2021 Product Release

January 13, 2021

Best Practices: Planning

Jim Tigwell

Let's find out which types of communications are most critical for deskless workers in your organization...

December 31, 2020

Announcing Photowall

David Bistolas

A first look at the upcoming Photowall Integration

December 25, 2020

Easily Integrate Your Existing Web Apps

David Bistolas

Have some useful web-apps you've built in your organization? Increase their visibility by integrating them into Igloo with an easy to build and use iFrame Integration widget!

Load More

Thought Leadership

Learn from our experts about the latest industry trends and topics, and best practices to get the most out of your digital workplace.

The term governance often carries a negative connotation due to its association with the ideas of "rule-making" and "strict guidelines". But imagine a city street without traffic signals; without a common understanding of right-of-way, chaos would ensue. This simple analogy helps us to understand why even a simple governance plan is necessary to guide the decision-making processes of your digital workplace. Here I share how Igloo applied our own governance methodology to our Customer Care site.

In this post, which was originally published in Fast Company, Igloo CMO Mike Hicks discusses how collaboration and messaging apps are stifling workplace productivity amid a crisis.

Igloo is in a unique position to help our customers, and organizations globally, prepare and communicate with their employees. Read below for an update on new initiatives we are working on to support you.

Igloo CMO, Mike Hicks, shares his thoughts on remote work and what is required for organizations and employees to be successful, in this Q&A article published by Silicon Republic.

February 11, 2020

Governance - Value and Buy-In

Diana May

In part one of a three-part series focusing on governance of the digital workplace, we look at why implementing governance program is important to your success.

Load More

Viewed 507,857 times