Welcome to Igloo Customer Care

Your digital transformation journey has just begun!

Access the knowledge, tools, and support you need to deliver the benefits your users expect, the results you want, and the success you strive for. We’re here to help you evolve your digital workplace to continuously engage your employees and help your organization meet any new challenges.  

Featured Resources

Check out key resources featured this month.

Headline News

Get the latest news & product updates - hot off the press.

Playbook News

Learn about the latest Playbook topics and resources to help you navigate your digital transformation journey.

Join this Igloo Community Event on October 21 from 3-4pm EDT to hear how Tammy Triplett Internal Communications Business Process Manager at Leidos, has created a content administration management program.

Join us for a look into some data points! We'll start by looking at the Site Map Export report and how it can provide value in understanding your Digital Workplace Structure.
We'll then move on to reviewing an Insights report and the data within, discussing how this report supports measurement and evolution strategies, trend identification and benchmarking.

Don't miss this exciting webinar!

Gieselle Poveromo, National Director Planned Parenthood Experience will share how Planned Parenthood partnered with vendors and Igloo to create a blended learning leadership development tool for her organization.

August 12, 2020

Deeper Dives: Anonymous Users

Jim Tigwell

A close look a how Igloos can interact with the public.

Load More

Product News

Learn about the latest product-related news and updates.
November 19, 2020

November 2020 Release is Live!

William Robertson

The November Product Release has arrived in your digital workplace!

November 19, 2020

Upcoming Virtual Training Sessions

Corey Symonds

Take advantage of these upcoming Igloo University Training sessions. These sessions are included (at no charge) for all Igloo customers.

As we near the end of 2020, we'd like to know more about the types of features you would like to see in the future to make it even easier to administer content within your digital workplace.

November 16, 2020

Product Poll Results: October 2020

Sean Duffy

In October we asked for your feedback on a number of new Search features being considered by the product team here at Igloo!

November 13, 2020

November 2020 Product Release

William Robertson

Here's what you need to know about the November 2020 Product Release

Load More

Thought Leadership

Learn from our experts about the latest industry trends and topics, and best practices to get the most out of your digital workplace.

The term governance often carries a negative connotation due to its association with the ideas of "rule-making" and "strict guidelines". But imagine a city street without traffic signals; without a common understanding of right-of-way, chaos would ensue. This simple analogy helps us to understand why even a simple governance plan is necessary to guide the decision-making processes of your digital workplace. Here I share how Igloo applied our own governance methodology to our Customer Care site.

In this post, which was originally published in Fast Company, Igloo CMO Mike Hicks discusses how collaboration and messaging apps are stifling workplace productivity amid a crisis.

Igloo is in a unique position to help our customers, and organizations globally, prepare and communicate with their employees. Read below for an update on new initiatives we are working on to support you.

Igloo CMO, Mike Hicks, shares his thoughts on remote work and what is required for organizations and employees to be successful, in this Q&A article published by Silicon Republic.

February 11, 2020

Governance - Value and Buy-In

Diana May

In part one of a three-part series focusing on governance of the digital workplace, we look at why implementing governance program is important to your success.

Load More

Product Poll

Sign in to view our Monthly Product Poll. 

Not a member? Join now!

Use the Subscription Center to set up your notifications.

Viewed 417,320 times