Welcome to Igloo Customer Care

Your digital transformation journey has just begun!

Access the knowledge, tools, and support you need to deliver the benefits your users expect, the results you want, and the success you strive for. We’re here to help you evolve your digital workplace to continuously engage your employees and help your organization meet any new challenges.  

Featured Resources

Check out key resources featured this month.

Headline News

Get the latest news & product updates - hot off the press.

Product News

Learn about the latest product-related news and updates.

The June Product Release has arrived in your digital workplace!

The Igloo Marketplace is your one stop shop for extending your digital workplace with the many services, features and integrations we offer. Here are some frequently asked questions, answered:

June 26, 2020

June 2020 Product Release 2 of 2

Hira Zahid

Here's what you need to know about the June 2020 Product Release.

June 9, 2020

Upcoming Training Opportunities

Mark Ladouceur

Learn about upcoming Igloo University training sessions and enroll today!

June 5, 2020

June Release 1 of 2 is Live

Hira Zahid

The June Product Release has arrived in your digital workplace!

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Playbook News

Learn about the latest Playbook topics and resources to help you navigate your digital transformation journey.
July 8, 2020

Deeper Dives: Activity

Jim Tigwell

A close look at the Activity page.

July 1, 2020

Working With Widgets: Integrations

Jim Tigwell

A brief guide to using the Integrations Widget effectively.

April 15, 2020

Adapting to Change

Jim Tigwell

Some advice on adjusting your digital workplace in changing times.

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Thought Leadership

Learn from our experts about the latest industry trends and topics, and best practices to get the most out of your digital workplace.

The term governance often carries a negative connotation due to its association with the ideas of "rule-making" and "strict guidelines". But imagine a city street without traffic signals; without a common understanding of right-of-way, chaos would ensue. This simple analogy helps us to understand why even a simple governance plan is necessary to guide the decision-making processes of your digital workplace. Here I share how Igloo applied our own governance methodology to our Customer Care site.

In this post, which was originally published in Fast Company, Igloo CMO Mike Hicks discusses how collaboration and messaging apps are stifling workplace productivity amid a crisis.

Igloo is in a unique position to help our customers, and organizations globally, prepare and communicate with their employees. Read below for an update on new initiatives we are working on to support you.

Igloo CMO, Mike Hicks, shares his thoughts on remote work and what is required for organizations and employees to be successful, in this Q&A article published by Silicon Republic.

February 11, 2020

Governance - Value and Buy-In

Diana May

In part one of a three-part series focusing on governance of the digital workplace, we look at why implementing governance program is important to your success.

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Product Poll

Submit your vote!

How are you enabling “face-to-face” meetings?

How are you enabling “face-to-face” meetings?
12 votes


35 votes

MS Teams

9 votes

Google Meet or Hangouts

40 votes


2 votes


9 votes


6 votes


8 votes


Total: 121 votes

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