Welcome to Igloo Customer Care

Your digital transformation journey has just begun!

Access the knowledge, tools, and support you need to deliver the benefits your users expect, the results you want, and the success you strive for. We’re here to help you evolve your digital workplace to continuously engage your employees and help your organization meet any new challenges.  

Featured Resources

Check out key resources featured this month.

Poll of the Month

Which messaging tool would you like Igloo to integrate with?

157 votes

Microsoft Teams

87 votes


9 votes

Facebook Workplace

Total: 253 votes

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Headline News

Get the latest news & product updates - hot off the press.

Product News

Learn about the latest product releases, developer news, and updates to Igloo University.
September 19, 2019

September Release is Live

Andrew Benjamin

Our September release has arrived in your Digital Workplace. Here is what you can now explore

September 13, 2019

September Release Preview

Andrew Benjamin

Our September release has arrived in your Digital Workplace Preview environment. Here is what you can test:

August 29, 2019

Product Poll - We Want Your Feedback!

Dan Latendre

Every month, Igloo will be placing a product Poll on the homepage of the Customer Care site.

August 27, 2019

Four new solutions videos

Mark Ladouceur

The Training team has completed four new solutions videos

August 15, 2019

August Release is Live

Andrew Benjamin

Our August maintenance-focused release has arrived in your Digital Workplace. Here is what you can now explore:

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Playbook News

Learn about the latest Playbook topics and resources to help you navigate your digital transformation journey.
August 19, 2019

A guided tour of the Networked Enterprise

Ashley Pergolas

A Networked Enterprise Handbook is now available to guide you through the unique journey of creating a network of digital workplace sites that are connected to a single, centralized corporate hub.

August 5, 2019

Engagement - Creating a Company Playlist

Ashley Pergolas

Creating a "Company Playlist" is a fun way to drive adoption and engagement.

Microsoft announced this week that Skype for Business Online will be retired on July 31, 2021, and migrating all new Office 365 customers, as of September 1, 2019, to Teams for chat, meetings, and calling. Read on to find out how this aligns with the Igloo + Microsoft Better Together strategy.

July 16, 2019

Igloo + Microsoft, Better Together

Ashley Pergolas

Partnering with Microsoft to deliver on the next generation digital workplace. This week we are in Las Vegas at the Microsoft Inspire conference - Microsoft’s flagship partner event, where partners and Microsoft employees from around the globe meet to connect, learn, and collaborate to accelerate digital transformation and the success of our customers.

Introducing the Digital Workplace Playbook - a collection of key learnings, insights, and strategic recommendations based on first-hand experiences delivering successful digital workplaces.

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Thought Leadership

Learn from our experts about the latest industry trends and topics, and best practices to get the most out of your digital workplace.
September 12, 2019

5 Ways to Spot a Disengaged Employee

Dwayne Weppler

Kristen Ruttgaizer, Director of HR at Igloo and bestselling author and futurist Alexandra Levit of PeopleResults share their insights on disengaged employees. This article was originally published on Igloo's blog, Work Rewired.

In part two of our three-part series, we learn about true Digital Workplace Success. Tammy Triplett , Digital Workplace Manager of "Prism" shares her top three success stories.

September 11, 2019

CSS Success: Position

Jim Tigwell

A short guide on using CSS to organize articles.

Julie Forsythe shares her perspective on cross-functional teamwork and the top three characteristics that make them successful. This article was first published on Igloo's blog "Work Rewired"

A version of the following article by Igloo's Kristen Ruttgaizer was originally published in Quartz. The article provides tips on how remote workers can ensure their voices are not ignored.

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