Welcome to Igloo Customer Care

Your digital transformation journey has just begun!

Access the knowledge, tools, and support you need to deliver the benefits your users expect, the results you want, and the success you strive for. We’re here to help you evolve your digital workplace to continuously engage your employees and help your organization meet any new challenges.  

Featured Resources

Check out key resources featured this month.

Headline News

Get the latest news & product updates - hot off the press.

Product News

Learn about the latest product releases, developer news, and updates to Igloo University.
August 15, 2019

August Release is Live

Andrew Benjamin

Our August maintenance-focused release has arrived in your Digital Workplace. Here is what you can now explore:

August 15, 2019

Email Privacy? What does that mean?

Harun Sheikhali

Have you ever called our user api but realized that some of the users had their email included in the response but others didn't?

August 13, 2019

August Release Preview

Andrew Benjamin

Our August maintenance-focused release has arrived in your Digital Workplace Preview environment. Here is what you can test:

The next 'What's New with Igloo' webinar is coming up on August 14 – don't miss your chance to register!

August 7, 2019

New Digital Workplace Manager User-Guide

Corey Symonds

Check out the latest User-Guide to be added to Igloo University!

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Playbook News

Learn about the latest Playbook topics and resources to help you navigate your digital transformation journey.
August 19, 2019

A guided tour of the Networked Enterprise

Ashley Pergolas

A Networked Enterprise Storyboard is now available to guide you through the unique journey of creating a network of digital workplace sites that are connected to a single, centralized corporate hub.

August 5, 2019

Engagement - Creating a Company Playlist

Ashley Pergolas

Creating a "Company Playlist" is a fun way to drive adoption and engagement.

Microsoft announced this week that Skype for Business Online will be retired on July 31, 2021, and migrating all new Office 365 customers, as of September 1, 2019, to Teams for chat, meetings, and calling. Read on to find out how this aligns with the Igloo + Microsoft Better Together strategy.

July 16, 2019

Igloo + Microsoft, Better Together

Ashley Pergolas

Partnering with Microsoft to deliver on the next generation digital workplace. This week we are in Las Vegas at the Microsoft Inspire conference - Microsoft’s flagship partner event, where partners and Microsoft employees from around the globe meet to connect, learn, and collaborate to accelerate digital transformation and the success of our customers.

Introducing the Digital Workplace Playbook - a collection of key learnings, insights, and strategic recommendations based on first-hand experiences delivering successful digital workplaces.

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Thought Leadership

Learn from our experts about the latest industry trends and topics, and best practices to get the most out of your digital workplace.

An article by Igloo VP, Finance Mark Stevenson discusses how shoddy knowledge-sharing practices and poorly policed cybersecurity are an unfortunate reality in modern finance, and the consequences can be devastating for a business.

August 21, 2019

Getting Started: Membership

Jim Tigwell

Some quick tips on planning your membership.

In this ZDNet article, Eileen Brown discusses the need for companies to be strategic about deployment as collaboration across the enterprise evolves. Igloo's 2019 State of the Digital Workplace report is also referenced.

The following article was authored by Kristen Ruttgaizer, Director of Human Resources, Igloo Software and was originally published to Igloo's blog: Work Rewired

This article explains the importance of using digital workplace engagement campaigns to drive employee retention.

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