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Use search to find content and people within a digital workplace. Performing a search involves entering text into an available search box and viewing a list of selectable quick search results, or pressing enter to view a more extensive search results page. These results will not include archived content or content that a user does not have at least Read Level Access to.
Check out the article Searching your digital workplace to learn more about constructing search terms.
Search box availability
Search is available from the following locations and features:
- Userbar: Searches the entire workplace.
- Unified Search Widget: Searches content in a digital workplace and files connected third-party repositories.
- Search Box Widget: Searches specific content types and locations based on how it has been configured.
- Channels & Content: Searches content on the current Channel. Only available for Forums, Blogs, Calendars, and Wikis.
- People Directory: Searches members of the workplace.
In addition to these primary locations, search is also implemented in other locations to make publishing, configuring, and managing the workplace easier. For example, adding Related Content involves using search to find the content to relate to, and adding links in the WYSIWYG allows you to search your workplace for content to link to.
After entering text in a search box, a list of ten matches will be displayed. These results can contain a list of relevant of people and content, any of which can be navigated to by clicking the item. The quick search results list provides links to "View All People" and "View all results". Selecting either of these items will provide navigation to the search results page filtered either people or content.
If none of the quick search results are desired, you can press enter (if the search box is active) to navigate to a more extensive search results page.
Search results page
After entering text in a search, you can press enter to navigate to a search results page. In addition to providing an extensive list of results, the search results page provides filtering options that can be used to refine search results. Clicking the Advanced Filter button (+ Add Filter button if a filter is already applied) provides the following filter options:
- Content type: Filter results to only show blogs, documents, events, forum topics, microblog posts, pages, people, or wiki articles. Multiple content type filters can be selected.
- Author: Filter results to show content created or updated by a single author. Only a single Author filter can be applied to search results. Adding an additional Author filter will replace the existing one.
- Last updated: Filter results to show content that was last updated during a specific date range. If the content was never updated, the creation date will be used. Only a single Last updated filter can be applied to search results. Adding an additional Last updated filter will replace the existing one.
- Space: Filter results to show content under a specific Space. Only a single Space filter can be applied to search results. Adding an additional Space filter will replace the existing one.
- Label: Filter results by Label. Label categories are shown collapsed. Selecting the category will expand the list of Labels. You can select a Label to apply it as a filter. Multiple Label filters can be selected.
Checking the "Include Archived Content" option will include archived content in the search results.
Recommended Search Results
Recommended Search Results give you the ability to surface digital workplace content prominently in search results based on specific keywords. These keywords are placed on content by workplace administrators, and when a user in your workplace performs a search that contains the keyword, the matched content will appear at the top of the search results list with a Recommended label.
Order of search results
Search results are returned based on an algorithm for relevance with a few influencing factors. It prioritizes exact matches over near matches. It puts matches in titles above body content. Post date and activity of the content also impacts the order results appear in.
Search terms that match a Recommended Search Results keyword will always display at the top of the search results page.
Search looks at content that has been indexed. Indexing is a process that occurs shortly after new content has been created or updated but is not immediate.
|Content has the following information indexed:||People have the following information indexed:|
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