Support
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A guide to tracking your most active members
As your digital workplace grows and changes, leaderboards can do a lot to tell you who's driving that change. The audit trails are great for finding out who did what when, but they're designed for accountability and transparency, not aggregate results. In order to get those, you'll need to turn to your analytics.
Workplace analytics
Conveniently, your Igloo's Workplace Analytics dashboard has a Leaderboard option. It tracks several different actions, and ranks your members based on the…
Some quick tips on effectively accessing Igloo Support
Here at Igloo, support is an integral part of our customer experience process, and covers a lot of roles. We answer ticket submissions, report bugs, log feature requests, consult on implementations and technical calls, keep the Knowledge Base up to date, and write Tips & Tricks posts. We often get to know clients, and work with them through the challenges of their implementation, and through the changes and adjustments of each release.
Clients have specific support entitlements, spelled…
A guide to creating, populating, and presenting a photo gallery in your digital workplace.
Photo galleries are used in most Igloos as an easy way to showcase achievements, event photos, social contests, and so much more. It's a quick way to boost engagement by giving people a place to literally see themselves in their digital workplace. There are lots of ways to build and use them, and we'll dig into all of them today so you can choose the one that works for you.
No matter what method you use, there are always three parts. The setup of the initial channel includes the architecture,…