File Manager

The File Manager provides an alternative method of managing files in your digital workplace. Using the app, you can easily upload, download, and move files and folders. These actions are dependent on your existing Access levels. The File Manager does not currently provide the ability to edit a file and automatically save your changes to the digital workplace. This functionality is still available in the Desktop Client.

Download the File Manager

Any member of a digital workplace can download the File Manager for their Windows (Windows 7+) or Apple (OS 10.10 +) computer.

• Download for Windows 7 or above.
• Download for Apple OS 10.10 or above.

Once you have downloaded the file manager, take the next step of:

• Installing the File Manager
• Connecting to a digital workplace

Navigate the File Manager

Actions in the File Manager take place in two locations: 

• Workplace selection screen: The workplace selection screen is the first screen that comes up when the File Manager loads. On this screen, you can add, remove, and connect to your digital workplaces.

• File management screen: The file management screen is where you can browse your workplace and manage files. From here you can add, delete, and move files and folders.

For information about the specific components of these screens and what they do, check out the article:

• File Manager Layout

Manage Files and Folders

The File Manager respects the Access rules that have been configured in your workplace. You will only be able to see Files and Folders that you have at least Read access to. Uploading files requires that you have at least Write access to the location you are uploading to, while you will need at least Edit access to move, rename, or create a new version of files. Check out the following articles to learn more about what actions you can perform:

• Uploading files and folders with the File Manager
• Moving files and folders with the File Manager
• Adding a new file version with the File Manager

Stay up-to-date

When you open-an-out of date version of the File Manager, a popup will appear in the bottom right corner of your screen indicating that an update is available. Click this popup to begin installing the newest version of the File Manager. If you do not click the popup, the File Manager will update itself after it is closed.

Troubleshooting

The File Manager records issues that it encounters in log files. These should be included in your correspondence with the Igloo Support Team when troubleshooting an issue.

• Accessing File Manager Log Files