Overview

Find people and content in the app using the built-in search functionality.

Considerations and caveats

Who can do this

• Any member of a digital workplace

Web View tab vs. other tabs

Searching from within the Web View tab provides different functionality compared to searching from other tabs. For more information, see Search.

Searching past subscription notifications

If you know you recently received a subscription notification for the content that you want to find, you can search only that feed instead of the entire digital workplace, see Searching your subscription notification feed in the app.

Default search behavior

While search will return related content and people, it separates these results into two tabs. Depending on where you initiate your search, one of these tabs will be the default.

• Your search results will default to showing content when performing a search from the My Feeds, Notifications, or Favorites tab.
• Your search results will default to showing people when performing a search from the People tab.

You can switch between viewing content results or people results after performing your search.

Search results

Your search results will not include the following:

• Content that you don't have access to
• Task Channels and Tasks

Selecting a Page or Space will open it in your mobile's web browser, while selecting other content and channels will result in them opening in the app.

Ordering of search results

Search results are returned based on an algorithm for relevance with a few influencing factors. 

• Term frequency
• Exact term matches over near matches.
• Terms in titles are weighted more than terms in labels and the body of the content.
• Post date and activity on content also impacts the order results appear in.

Additionally, if your search query contains a keyword that is tied to a Recommended Result, that recommended content will appear at the top of your search results list.

How to search for people and content in the app (non-Web View)

While viewing any tab other than Web View:

1. Tap the magnifying glass icon (upper right corner of the screen).
2. Enter a search term.
3. Tap the magnifying glass, or tap any of the recent search suggestions, to perform a search.
4. (Optional) Tap People or Content to switch between which results to show.
5. Tap a search result to go to it.