Overview  

Search results can be improved by using certain search techniques that Igloo Search supports. Consider posting this best practice or linking to it from your own digital workplace to help your users learn about these search techniques. 

 Recommendations  

1. Use quotation marks to ensure that when you’re searching for combined terms that they’re are been searched for together. (e.g. “technical guide” will return search results that include that exact match, instead of results that include may include “technical” and “guide” but in different spots and not combined, therefore returning results that aren’t the technical guides you’re looking for.)  
2. Use the word AND (in all caps) to search for multiple terms, together in the same result. Unlike recommendation #1, these terms don’t have to exist in the result together but can appear anywhere in the result. The AND ensures the results simply include both terms, which helps you narrow down your search results. (e.g. Search entry, rock AND band, will return any results that have the term “rock” as well as “band” in it.) 
3. Use the word OR (in all caps) to search for results that include one or both terms you’re including. (e.g. Search entry, rock OR band, will return results that include one of the terms, or both of terms, which allows you to widen your search compared to using recommendation #2.) Note: This is the default when searching for multiple words.  
4. Use the word NOT (in all caps) to exclude a specific word from your search results. (e.g. Search entry, rock NOT band, will return results for the term “rock” but excludes any results that also include the term “band”.) Note: You can also use a minus sign (-) instead of the word NOT to achieve the same result. 

Note: You may recognize recommendations #2 to #4 as “Boolean operators”. View the diagram below to see how you can widen or narrow your search results using these operators.