Overview

Files uploaded to your digital workplace will have previews generated if they are of a supported file type. This allows members of a digital workplace to view and interact with these previews without downloading the file itself. 

Documents, videos, images, and audio files each display in their own interfaces that provide functionality specific to that type of file. 

Considerations and caveats

Preview generation

File previews are generated when the following conditions are met:

• The file is of a supported type (see file-type specific sections below) 
• The file does not have password protection
• If the file is a video, it must be below 1 GB in size

Larger files take more time to have a preview generated. 

Embedding files elsewhere in your digital workplace

Depending on the type of file, see:

• Inserting a document into the WYSIWYG Editor
• Inserting a video into the WYSIWYG Editor
• Inserting an image into the WYSIWYG Editor
• Inserting an audio file into the WYSIWYG Editor

Embedding files outside of your digital workplace

While you can embed files outside of your digital workplace, how this is done may depend on the location. In general, for documents and videos, you can use the iframe generated by clicking Embed; however, audio and image files require you to right-click Download and copy the link's URL to get the source URL.

This content will also need to be made publicly available; otherwise, it will only be viewable by those who are signed into the digital workplace and who also have sufficient access to the file.

Attachments

Adding a file as an attachment to content and comments also results in a preview being generated. To view this preview, click the attachment.

Document preview

Documents that consist primarily of text are displayed in an interface that allows for navigating and searching the document. 

Supported document file types

These types of documents will have a preview generated for them:

Document preview tools

Tool	Usage
Layout	Select how pages are arranged: Single page Double page Grid view
Page navigation	Click the arrows to navigate the pages in a document, or enter a page number to jump to that page.
Selector	Select how you can interact with a document: Use the Select Tool to select elements within a document Use the Hand Tool to pan around a document. This can be useful when zoomed in on a document.
Zoom	Click to zoom in and out of a document. This option is not available in double page and grid view page arrangements.
Rotate Clockwise	Click to rotate all pages in a document clockwise by 90°.
Toggle Fullscreen	Click to expand a document to your entire screen. Click again, or click the X at the top of the screen, to return to the regular preview size.
Search	Enter a simple text query to find instances of it in a document. Locations where this text can be found are shown in the search pane that appears next to a document. Click these results to navigate to the page where the term is located. Click the X on the search pane to close it.
Open File Manager	Click to open a document's location in the File Manager application. This tool is not visible if your digital workplace has not enabled File Manager. You must also have File Manager installed on your computer for the tool to function. This is not available when previewing a document that is an attachment.
More Controls	Click to show additional document options: Share via Email: Creates an email in your preferred application that contains a link to a document's location. It also populates the subject field with the document's title and the sender's email address with your email (as configured in your email application). Print: Prepares a document for printing using your browser's printer configuration settings. Download: Save a copy of the document to your device. Copy embed code: Generates a copyable embed code that you can use to surface a document elsewhere. Edit with File Manager: Using File Manager, download and open a document using your device's preferred application for that type of file (the extent to which you can edit the file is dependent on this default application). Whenever you save the file, File Manager uploads it to your digital workplace as a new version of the existing file. For more information, see File Manager. As the width of the preview interface shrinks, the other available tools are moved under this menu.

Video preview

Video files display in a video player that will render videos in 360p and 720p resolutions. In addition to toggling the resolution, you can adjust the volume, make the video fullscreen and navigate to different times in the video using the timeline. 

When uploading a video to your digital workplace, we recommend it have the following properties:

• File Type: MP4
• Audio Codec: AAC-LC
• Video Codec: H.264
• Frame Rate: Content should be encoded and uploaded in the same frame rate it was recorded. Common frame rates include 24, 25, 30, 48, 50, 60 frames per second
• Resolution: 720p - 280p x 720px
• Bit Rate:  5-10mbps

Supported video file types

These types of videos will have a preview generated for them:

In addition to having to be of a supported file type, videos must also be under 1GB to have a preview generated.

Image preview

Image files are scaled down to fit in the preview window. This scaling only impacts the preview and not the source image file.

Supported image file types

These types of images will have a preview generated for them:

Audio preview

Audio files display in an audio player that lets you adjust the volume and navigate to different parts of the track using the timeline. 

Supported audio file types

These types of audio will have a preview generated for them:

Troubleshooting

Click an issue to find out how to resolve it:

• My PDF is generating a preview that says "Please wait..."