Thought Leadership Bloghttps://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blogIgloo SupportHow Refreshing Your Digital Workplace Can Revamp Your Culture - Three Ways to Do it Righthttps://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/how_refreshing_your_digital_workplace_can_revamp_your_culture_three_ways_to_do_it_right<div><p>A digital workplace should never be static. As organizations change and grow, so should their digital home.  Yet the care and upkeep of digital workplaces can temporarily fall off the radar in times of rapid expansion. It’s understandable, but unfortunate, because a site can quickly lose relevance and appeal when it’s neglected.</p><p> </p><p><img src="https://s24787.pcdn.co/wp-content/uploads/2019/01/Banner-Blog-Paycor.jpg" alt="" width="960" height="392" class="fr-fil fr-dib" unsafe.srcset="https://s24787.pcdn.co/wp-content/uploads/2019/01/Banner-Blog-Paycor.jpg 960w, https://s24787.pcdn.co/wp-content/uploads/2019/01/Banner-Blog-Paycor-300x123.jpg 300w, https://s24787.pcdn.co/wp-content/uploads/2019/01/Banner-Blog-Paycor-768x314.jpg 768w" unsafe.sizes="(max-width: 960px) 100vw, 960px"></p><p>Paycor, one of the…</p></div>Dwayne WepplerMon, 14 Jan 2019 16:25:17 -0500https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/how_refreshing_your_digital_workplace_can_revamp_your_culture_three_ways_to_do_it_right4 Tips To Improve Culture in Your Organizationhttps://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/4_tips_to_improve_culture_in_your_organization<div><p>Last week, I led an <a href="http://igloosoftware.lookbookhq.com/futurewebinar">online discussion with Igloo</a> about the trends companies should take into account when preparing for success in the business world – both now and in the future. Specifically, we covered developments involving demographic shifts, technology advances, evolving structures, human skills, and career customization.</p><p><img src="/.api2/binaries/M74sr9HA6f/thumbnails/FOW-blog_Instagram.jpg?width=200&amp;height=200" style="width: 200px; height: 200px;" alt="FOW-blog_Instagram.jpg" class="fr-fic fr-dii fr-fir" data-ig-embed-key="M74sr9HA6f" data-src="/.api2/binaries/M74sr9HA6f/thumbnails/FOW-blog_Instagram.jpg?width=200&amp;height=200"></p><p>So, as a follow up…</p></div>Dwayne WepplerThu, 20 Dec 2018 16:31:48 -0500https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/4_tips_to_improve_culture_in_your_organizationI’ll Be [Working From] Home for Christmas: Tackling Remote Workforce Challenges this Holiday Seasonhttps://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/ill_be_working_from_home_for_christmas_tackling_remote_workforce_challenges_this_holiday_season<div><article><br></article> <article> <p align="left"><span unsafe.itemprop="articleBody">The holidays are right around the corner, which means we can expect more than 75% of employees to work from home, <a href="https://www.westuc.com/en-us/whitepapers/remote-workers-workforce-study">based on a study last year</a>. While working from home during the holiday season offers flexibility for employees to enjoy time with their families, it has the potential to severely hinder productivity, especially if the right…</span></p></article></div>Dwayne WepplerFri, 14 Dec 2018 13:26:52 -0500https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/ill_be_working_from_home_for_christmas_tackling_remote_workforce_challenges_this_holiday_seasonHow to Create a Thriving Digital Workplacehttps://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/how_to_create_a_thriving_digital_workplace<div><p>There’s a real urgency to get on the path to digital transformation in organizations of all sizes in every industry. Enterprise leaders are making big investments in tech-based solutions, apps, and tools in hopes of gaining a competitive edge, with spending on digital transformation expected to reach $1.7 trillion worldwide by the end of 2019.<a href="https://www.igloosoftware.com/blog/how-to-create-a-thriving-digital-workplace/#_ftn1" name="_ftnref1">[1]</a>…</p></div>Dwayne WepplerMon, 05 Nov 2018 15:15:45 -0500https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/how_to_create_a_thriving_digital_workplaceUnifying Communication Between Departmentshttps://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/unifying_communication_between_departments<div><p><br></p><p><em>The following contributed article originally was published to Chief Learning Officer and can be viewed </em><a href="https://www.clomedia.com/2018/10/24/unifying-communication-between-departments/" rel="noopener noreferrer" target="_blank"><em>here</em></a></p> <header> <h1>Unifying Communication Between Departments</h1> Teach employees a few important points about interpersonal communication to improve time management throughout the company<br><br>by <a href="https://www.clomedia.com/article-author/mike-hicks/">Mike Hicks</a>    October 24, 2018</header> <source media="(max-width: 480px)"><img width="800" height="533" src="https://www.clomedia.com/wp-content/uploads/sites/3/beans/images/AdobeStock_115372019-8b38574.jpg" alt="Business people and puzzle on wooden table, teamwork concept" class="fr-fil fr-dib"> <p>When’s the last time every employee…</p></source></div>Dwayne WepplerFri, 26 Oct 2018 12:50:55 -0400https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/unifying_communication_between_departmentsUsing Knowledge Management To Put The “Team” Back In “Teamwork”https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/using_knowledge_management_to_put_the_team_back_in_teamwork<div><p>The original article appeared on <a href="//HR.com">HR.com</a> and be <a href="https://www.hr.com/en/magazines/all_articles/using-knowledge-management-to-put-the-%E2%80%9Cteam%E2%80%9D-back-_jmd0quuc.html?s=jgna8IWnYTwbcgin8o2" rel="noopener noreferrer" target="_blank">viewed here</a></p><p>As more day-to-day work takes place online, human resources teams are working overtime to keep organizations <img src="/.api2/binaries/X86mmAlKAE/thumbnails/HRofficial.png?width=200&amp;height=200" style="width: 200px; height: 200px;" alt="HRofficial.png" class="fr-fic fr-fir fr-dii" data-ig-embed-key="X86mmAlKAE" data-src="/.api2/binaries/X86mmAlKAE/thumbnails/HRofficial.png?width=200&amp;height=200">connected. Gone are the days of deskside meetings, so keeping employees up to date on policies and company news is a daunting challenge. In the State of the Digital Workplace study…</p></div>Dwayne WepplerFri, 28 Sep 2018 13:26:59 -0400https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/using_knowledge_management_to_put_the_team_back_in_teamworkCan a digital workplace replace the LMS as the go-to learning destination?https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/can_a_digital_workplace_replace_the_lms_as_the_go_to_learning_destin<div><p><img src="/.api2/binaries/DDZAKgLp96/thumbnails/team-partner-business-discussion-tablet-concept-PBTQNJ6.jpg?width=0&amp;height=0" style="width: 0px; height: 0px;" alt="team-partner-business-discussion-tablet-concept-PBTQNJ6.jpg" class="fr-fic fr-dib" data-ig-embed-key="DDZAKgLp96" data-src="/.api2/binaries/DDZAKgLp96/thumbnails/team-partner-business-discussion-tablet-concept-PBTQNJ6.jpg?width=0&amp;height=0"></p><p>I wrote an article for the <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/training/training_blog" rel="noopener noreferrer" target="_blank">Igloo Customer Care Training Blog </a>that explores the question "<a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/training/training_blog/can_a_digital_workplace_replace_the_lms_as_the_go_to_learning_experi">Can a digital workplace replace the LMS as the go-to learning destination</a>?"</p><p>It has been suggested that it would be a good candidate for the Playbook Thought Leadership Blog as well, so I am cross-posting it here. Enjoy!</p><p><a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/training/training_blog/can_a_digital_workplace_replace_the_lms_as_the_go_to_learning_experi"></a></p></div>Corey SymondsMon, 10 Sep 2018 16:36:55 -0400https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/can_a_digital_workplace_replace_the_lms_as_the_go_to_learning_destinOptimize Knowledge Management in 4 Easy Stepshttps://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/optimize_knowledge_management_in_4_easy_steps<div><p><em>The following article was originally published to Igloo's corporate blog and can be found</em> <a href="https://www.igloosoftware.com/blog/optimize-knowledge-management-in-4-easy-steps/" rel="noopener noreferrer" target="_blank"><em>here</em></a></p><p>Knowledge is everywhere in today’s workplace, but it’s not always easy to find, use, and share. There’s no value in unused information and insight, and searching for hard-<img src="/.api2/binaries/aV0ZZN87w4/thumbnails/4-easy-step-KM-InstagramITI.jpg?width=200&amp;height=200" style="width: 200px; height: 200px;" alt="4-easy-step-KM-InstagramITI.jpg" class="fr-fic fr-fir fr-dii" data-ig-embed-key="aV0ZZN87w4" data-src="/.api2/binaries/aV0ZZN87w4/thumbnails/4-easy-step-KM-InstagramITI.jpg?width=200&amp;height=200">to-find data can hinder efficiency. Consider this alarming finding: about one-third…</p></div>Dwayne WepplerThu, 09 Aug 2018 13:58:48 -0400https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/optimize_knowledge_management_in_4_easy_stepsIgloo VP discusses women in tech at Microsoft Inspirehttps://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/igloo_vp_discusses_women_in_tech_at_microsoft_inspire<div><h1><span style="font-size: 16px;"><span style="font-size: 14px;"><em>The following article was originally published in ITWorld and can be found </em></span><a href="https://www.itworldcanada.com/article/igloo-vp-discusses-women-in-tech-at-microsoft-inspire/407564" rel="noopener noreferrer" target="_blank"><span style="font-size: 14px;"><em>here</em></span></a><br></span></h1> <p><span style="color: rgb(0, 0, 0);"><span style="font-size: 14px;">Being a leader who creates a positive environment, one that helps break down barriers, is a core belief of Igloo Software vice president of technology Julie Forsythe.</span></span></p> <span style="font-size: 14px;"><img src="/.api2/binaries/lrlzDMrLda/thumbnails/Logos_ITWORLDCANADA-ITI.png?width=200&amp;height=200" style="width: 200px; height: 200px;" alt="Logos_ITWORLDCANADA-ITI.png" class="fr-fic fr-dii fr-fir" data-ig-embed-key="lrlzDMrLda" data-src="/.api2/binaries/lrlzDMrLda/thumbnails/Logos_ITWORLDCANADA-ITI.png?width=200&amp;height=200"></span> <p><span style="color: rgb(0, 0, 0);"><span style="font-size: 14px;">A self-proclaimed nerd, Forsythe’s passion for her industry, employer – Kitchener, Ont.-based…</span></span></p></div>Dwayne WepplerTue, 31 Jul 2018 12:41:11 -0400https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/igloo_vp_discusses_women_in_tech_at_microsoft_inspireIncorporating Team Collaboration Into a Knowledge Management Strategyhttps://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/incorporating_team_collaboration_into_a_knowledge_management_strateg<div><h1><span style="font-size: 14px;"><em>The  following article was originally published to Igloo's blog and can be found </em></span><a href="https://www.igloosoftware.com/blog/incorporating-team-collaboration-into-a-knowledge-management-strategy/" rel="noopener noreferrer" target="_blank"><span style="font-size: 14px;"><em>here</em></span></a><br><em><span style="font-size: 14px;">By Irwin Lazar, VP and Service Director, Nemertes Research<img src="/.api2/binaries/wMnpLwEQ3d/thumbnails/Instagram-Knowledge-Management-Strategy_ITI.jpg?width=200&amp;height=200" style="width: 200px; height: 200px;" alt="Instagram-Knowledge-Management-Strategy_ITI.jpg" class="fr-fic fr-dii fr-fir" data-ig-embed-key="wMnpLwEQ3d" data-src="/.api2/binaries/wMnpLwEQ3d/thumbnails/Instagram-Knowledge-Management-Strategy_ITI.jpg?width=200&amp;height=200"></span></em></h1> <p>Team collaboration apps have gained rapid adoption in the enterprise, with already more than 46% of participating companies in Nemertes’ 2018-19 unified communications and collaboration study either using…</p></div>Dwayne WepplerWed, 25 Jul 2018 14:01:35 -0400https://customercare.igloosoftware.com/playbook/thought_leadership/thought_leadership_blog/incorporating_team_collaboration_into_a_knowledge_management_strateg