Thought Leadershiphttps://customercare.igloosoftware.com/community/news_center/thought_leadershipCustomer CareGovernance - A framework to facilitate decision makinghttps://customercare.igloosoftware.com/community/news_center/thought_leadership/governance_a_framework_to_facilitate_decision_making<div><p>Early on in the Igloo Playbook, <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/playbook/plan/governance_plan">Playbook, Stage 2, Plan</a>, we focus on Developing a Governance Plan. Why so early in the process? Simply put, it is during the Implementation stage when you will be discussing elements of your digital workplace with many people in your organization. These people will most likely become a part of your governance team.…</p></div>Diana MayMon, 11 May 2020 10:07:53 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/governance_a_framework_to_facilitate_decision_making‘Productivity tools can create a cesspool of distraction and speculation.’ Why Slack, Teams, and others aren’t good in crisishttps://customercare.igloosoftware.com/community/news_center/thought_leadership/productivity_tools_can_create_a_cesspool_of_distraction_and_speculation_why_slack_teams_and_others_arent_good_in_crisis<div><p>Collaboration apps like Slack and Microsoft Teams like to boast that their products are ideal in a time of uncertainty or crisis.</p><p>Not only is this pitch far from accurate, but it’s also reckless. In a world of rapid tech innovation and instant communication, the high stakes of a crisis create a critical need to stand by tried-and-true methods of…</p></div>Dwayne WepplerThu, 23 Apr 2020 09:55:29 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/productivity_tools_can_create_a_cesspool_of_distraction_and_speculation_why_slack_teams_and_others_arent_good_in_crisisHow Igloo is supporting our customers and the market during this situationhttps://customercare.igloosoftware.com/community/news_center/thought_leadership/how_igloo_is_supporting_our_customers_and_the_market_during_this_situation<div><p>As organizations globally transition to remote work and enact their business continuity plans, I want to assure you that you have the full support of the entire team at Igloo. I also want to update you on some key initiatives we are working on to help support our customers, and organizations globally, as they work to improve communications with…</p></div>Jason HahnTue, 17 Mar 2020 10:52:23 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/how_igloo_is_supporting_our_customers_and_the_market_during_this_situationIdeal remote work looks like a well-supported and connected teamhttps://customercare.igloosoftware.com/community/news_center/thought_leadership/ideal_remote_work_looks_like_a_well_supported_and_connected_team<div><p>While remote work has many advantages, it also has its pitfalls if proper tools for communication and collaboration aren’t put into place. Consider, collaboration is already a big challenge for many companies, regardless of remote working.</p><p><img src="/.api2/binaries/B2GtJxiKWU/thumbnails/remote working employee.jpeg?width=800&amp;height=534" style="width: 800px; height: 534px;" alt="remote working employee" class="fr-fic fr-dib" data-ig-embed-key="B2GtJxiKWU"></p><p>For instance, Igloo found 32% of employees have avoided sharing a document with a colleague because it would…</p></div>Dwayne WepplerThu, 27 Feb 2020 09:40:00 -0500https://customercare.igloosoftware.com/community/news_center/thought_leadership/ideal_remote_work_looks_like_a_well_supported_and_connected_teamGovernance - Value and Buy-Inhttps://customercare.igloosoftware.com/community/news_center/thought_leadership/governance_value_and_buy_in<div><p>If the term 'Governance' leaves you feeling unenthused, you are not alone!</p><p>According to Prescient Digital, <strong>only 47% of companies</strong> <strong>have defined a governance model</strong> for their digital workplace. </p><p>At Igloo, we believe that building, implementing, and enforcing a good governance plan helps to integrate the digital workplace into the daily operations of…</p></div>Diana MayTue, 11 Feb 2020 08:28:46 -0500https://customercare.igloosoftware.com/community/news_center/thought_leadership/governance_value_and_buy_inHow Leadership Can Eliminate Sunday Scarieshttps://customercare.igloosoftware.com/community/news_center/thought_leadership/how_leadership_can_eliminate_sunday_scaries<div><p>The Sunday Scaries just got scarier: A <a href="https://blog.linkedin.com/2018/september/28/your-guide-to-winning-work-decoding-the-sunday-scaries?zd_source=hrt&zd_campaign=5281&zd_term=kristenruttgaizer" target="_blank">study from LinkedIn</a> reveals that nearly 80% of Americans spend their day of rest worried about the week ahead. </p><p><img data-ig-embed-key="wnocEyHjGu" class="fr-fic fr-dib" alt="stressed" style="width: 700px; height: 421px;" src="/.api2/binaries/wnocEyHjGu/thumbnails/stressed.jpeg?width=700&amp;height=421"></p><p>Even worse, 60% of these workers are stressed about their workload on Monday, and a third admit to feeling the Sunday Scaries every weekend. This anxiety not only causes actual physical stress but…</p></div>Dwayne WepplerFri, 24 Jan 2020 16:35:53 -0500https://customercare.igloosoftware.com/community/news_center/thought_leadership/how_leadership_can_eliminate_sunday_scariesContent strategy: best practices for your digital workplacehttps://customercare.igloosoftware.com/community/news_center/thought_leadership/content_strategy_best_practices_for_your_digital_workplace<div><p>Let's start by looking at how to take stock of your existing content and determine what’s stale or missing. Once we have evaluated existing content, we'll take a look at what can be done for new content. We'll guide you through a content preparation plan and finish up with some practical tips on writing for a digital audience.</p> <h2>Why, how, and when…</h2></div>Diana MayThu, 16 Jan 2020 08:43:07 -0500https://customercare.igloosoftware.com/community/news_center/thought_leadership/content_strategy_best_practices_for_your_digital_workplaceHR’s Time to Shinehttps://customercare.igloosoftware.com/community/news_center/thought_leadership/hrs_time_to_shine<div><p>Big-picture digital transformation often takes a back seat when organizations are overwhelmed with the digital tools themselves. With their plates full of productivity and collaboration tools, apps, and other software, leaders can often struggle to organize and may lose sight of the bigger picture or overall goals for their digital transformation…</p></div>Dwayne WepplerTue, 07 Jan 2020 14:49:25 -0500https://customercare.igloosoftware.com/community/news_center/thought_leadership/hrs_time_to_shineIncluding Remote Workers in Holiday Festivitieshttps://customercare.igloosoftware.com/community/news_center/thought_leadership/two_simple_budget_friendly_ways_to_include_remote_workers_at_holiday_parties<div><p><span style="font-size: 16px;"><img src="/.api2/binaries/LJlUQmcOMI/thumbnails/Giving-a-gift-holiday-remote-workers.jpg?width=750&amp;height=500" style="width: 400px;" alt="Giving-a-gift-holiday-remote-workers" class="fr-fic fr-dii fr-fir" data-ig-embed-key="LJlUQmcOMI">Seventy percent of remote workers already</span> <a href="https://www.igloosoftware.com/state-of-the-digital-workplace/" rel="noopener noreferrer" target="_blank"><span style="font-size: 16px;">feel left out of the workplace</span></a><span style="font-size: 16px;">, and that feeling comes to a head during the holiday season. </span></p><p><span style="font-size: 16px;">Office holiday parties are one example of a tried-and-true method of showing employee appreciation.</span></p><p><span style="font-size: 16px;">To avoid losing out on this year-end opportunity for engagement and boosting morale, or perhaps thinking ahead to…</span></p></div>Dwayne WepplerMon, 23 Dec 2019 13:30:00 -0500https://customercare.igloosoftware.com/community/news_center/thought_leadership/two_simple_budget_friendly_ways_to_include_remote_workers_at_holiday_partiesContent strategy and the digital workplacehttps://customercare.igloosoftware.com/community/news_center/thought_leadership/content_strategy_and_the_digital_workplace<div><p>Many of you have been managing your digital workplace for a while now and may have given little thought to creating a strategy around content. You are not alone! It's never too late to start. Read on as Igloo's Content Strategist, Ashley Pergolas, guides you through some key areas of our new <a class=" WikiLinkType1" href="https://customercare.igloosoftware.com/playbook/handbook_library/content_strategy"><strong>Content Strategy Handbook</strong></a>. </p><p><strong> Ashley, let's start at the…</strong></p></div>Diana MayMon, 16 Dec 2019 09:26:25 -0500https://customercare.igloosoftware.com/community/news_center/thought_leadership/content_strategy_and_the_digital_workplace