Thought Leadershiphttps://customercare.igloosoftware.com/community/news_center/thought_leadershipCustomer CareMicrosoft Teams Integrationshttps://customercare.igloosoftware.com/community/news_center/thought_leadership/igloo_to_add_microsoft_teams_functionality_to_its_digital_workplace_platform<div><p>Last week, ahead of the <a href="https://partner.microsoft.com/en-us/inspire">Microsoft Inspire</a> conference, <a href="https://www.igloosoftware.com/press-release/igloo-software-bolsters-its-award-winning-digital-workplace-platform-with-microsoft-teams-functionality/">we announced</a> that Igloo will be providing a series of integrations and functionality enhancements with Microsoft Teams.  This builds on our existing Office 365 integrations and will unify corporate and team-level communication and collaboration to greatly enhance productivity for all employees.…</p></div>Dwayne WepplerMon, 15 Jul 2019 14:59:47 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/igloo_to_add_microsoft_teams_functionality_to_its_digital_workplace_platform3 simple ways to measure your intranet’s effectivenesshttps://customercare.igloosoftware.com/community/news_center/thought_leadership/3_simple_ways_to_measure_your_intranets_effectiveness<div><p>An intranet can be a bit like an organization’s ‘basement’ – the kind that’s full of spiderwebs yet is home to valuable content that’s not often accessed. That’s not how it should be. An intranet should be a tool that employees rely on to seamlessly share knowledge and collaborate.</p><p>Today’s workplaces are more dispersed than ever, with mobile…</p></div>Dwayne WepplerThu, 11 Jul 2019 15:03:30 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/3_simple_ways_to_measure_your_intranets_effectivenessHow To Make an Impression When You Work Remotelyhttps://customercare.igloosoftware.com/community/news_center/thought_leadership/how_to_make_an_impression_when_you_work_remotely<div><p>The option to work remotely is a huge draw for employees today. With commutes averaging nearly <a href="https://www.census.gov/library/visualizations/interactive/travel-time.html">half an hour</a> each way in the US, working from the comfort of home, a local coffee shop, or nearby co-working space is a perk now enjoyed by <a href="https://news.gallup.com/reports/199961/7.aspx">nearly half of the US workforce</a>.</p><p>But businesses—which also benefit from flexible remote-work policies by reducing…</p></div>Dwayne WepplerTue, 02 Jul 2019 10:10:00 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/how_to_make_an_impression_when_you_work_remotelyFortune: Turn Remote Worker Pains Into Possibilities With a Pairing of Tech and Talkhttps://customercare.igloosoftware.com/community/news_center/thought_leadership/fortune_turn_remote_worker_pains_into_possibilities_with_a_pairing_of_tech_and_talk<div><div data-alt="Collaborating with remote workers can be very successful. Communication is key, says Indeed's head of human resources." data-shop-image="false" data-src="https://fortunedotcom.files.wordpress.com/2019/06/gettyimages-459082897-e1560293925166.jpg" data-title="Collaborating with remote workers can be very successful. Communication is key, says Indeed's head of human resources.">Even though Bob, the copy writer, works from home Fridays, you know the face he makes when he isn’t given enough time to come up with taglines for a project. Meanwhile, art director Helen job-shares, which means she only gets face time every other week. Still, it’s clear that nobody needs to manage her time; she’s never missed a deadline.<br><br></div> <div data-tracking-zone="body"> <p>But…</p></div></div>Dwayne WepplerMon, 01 Jul 2019 18:55:00 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/fortune_turn_remote_worker_pains_into_possibilities_with_a_pairing_of_tech_and_talkRemote workers ‘miss out’ on crucial informationhttps://customercare.igloosoftware.com/community/news_center/thought_leadership/remote_workers_miss_out_on_crucial_information<div><div data-equalize-on="medium" data-equalizer="9gjrlp-equalizer" data-events="mutate" data-mutate="vrjk73-eq" data-resize="ocqdac-eq"> <div data-equalizer-watch=""> <p>Technology has changed the definition of the ‘workplace’.</p><p>Today, the average worker could have a good stab at a full day’s work from a smartphone on a sunny hillside if they were so inclined— providing that hillside had 3G and their mobile battery didn’t die first.</p> </div> </div> <div data-equalizer="gb3uf1-equalizer" data-mutate="ml8s5n-eq" data-resize="xxf51u-eq"> <div data-equalizer-watch=""><img width="861" height="484" src="https://cdn1.techhq.com/wp-content/uploads/2019/04/shutterstock_1013319286-861x484.png" alt="" class="fr-fil fr-dib"></div> <div data-equalizer-watch=""> <p><br></p> </div> </div> <p>While that’s not the typical embodiment of ‘remote working’,…</p></div>Dwayne WepplerWed, 26 Jun 2019 17:10:00 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/remote_workers_miss_out_on_crucial_informationIgloo Has Been Named a Global Leader by ISG for Enterprise Social Collaboration Solutionshttps://customercare.igloosoftware.com/community/news_center/thought_leadership/igloo_has_been_named_a_global_leader_by_isg_for_enterprise_social_collaboration_solutions<div><p style="text-align: left;">We're happy to share that we've been positioned as a leader in the ISG Provider Lens™ Social Business Collaboration - Services &amp; Solutions 2019 Report in the Enterprise Social Collaboration Solutions quadrant.</p> <p style="text-align: left;"><img src="/.api2/binaries/vkF7GiXKIl/thumbnails/twitter isg report.jpg?width=700&amp;height=350" style="width: 700px; height: 350px;" alt="twitter isg report" class="fr-fic fr-dib" data-ig-embed-key="vkF7GiXKIl"></p> <p style="text-align: left;"><br></p> <p style="text-align: left;">In a <a href="https://www.igloosoftware.com/press-release/igloo-software-named-a-global-leader-in-the-isg-provider-lens-report-for-enterprise-social-collaboration-solutions/" rel="noopener noreferrer" target="_blank">press release</a> Igloo issued, Dan Latendre was quoted, saying:</p> <p style="text-align: left;">“The market is literally flooded with productivity apps,…</p></div>Dwayne WepplerWed, 19 Jun 2019 10:53:46 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/igloo_has_been_named_a_global_leader_by_isg_for_enterprise_social_collaboration_solutionsThree-out-of-five IT workers share sensitive information by emailhttps://customercare.igloosoftware.com/community/news_center/thought_leadership/three_out_of_five_it_workers_share_sensitive_information_by_email<div><p>Email is creating major security risks as IT workers store and share sensitive documents via email and instant messages.</p> <div data-article-num="1"> <article> <div data-component="lazyloadImages" data-lazyload-images-options='{"threshold":500}'> <p><a href="https://www.zdnet.com/article/slew-of-unsanctioned-tech-creates-headaches-for-it/">Bosses should be worried about their employee behaviour around sensitive documents</a>, according to a recent report. With the high volume of data that IT teams handle, communicating efficiently and securely is essential to…</p></div></article></div></div>Dwayne WepplerTue, 18 Jun 2019 13:55:00 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/three_out_of_five_it_workers_share_sensitive_information_by_emailTurn Remote Worker Pains Into Possibilities With a Pairing of Tech and Talkhttps://customercare.igloosoftware.com/community/news_center/thought_leadership/turn_remote_worker_pains_into_possibilities_with_a_pairing_of_tech_and_talk<div><p>Even though Bob, the copy writer, works from home Fridays, you know the face he makes when he isn’t given enough time to come up with taglines for a project. Meanwhile, art director Helen job-shares, which means she only gets face time every other week. Still, it’s clear that nobody needs to manage her time; she’s never missed a deadline.</p><p>But they…</p></div>Dan LatendreTue, 18 Jun 2019 10:30:00 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/turn_remote_worker_pains_into_possibilities_with_a_pairing_of_tech_and_talk70% of Remote Employees Feel Left Out of the Workplacehttps://customercare.igloosoftware.com/community/news_center/thought_leadership/70_of_remote_employees_feel_left_out_of_the_workplace<div><p>How and where we work has been upended by digital technology. More people are <a href="https://smallbiztrends.com/2018/08/2018-remote-working-statistics.html">working remotely</a>, and this workforce is facing new challenges.</p><p>According to the <a href="https://www.igloosoftware.com/state-of-the-digital-workplace/" rel="noopener noreferrer" target="_blank">2019 State of the Digital Workspace</a> report from Igloo, 70% of remote employees feel left out of the workplace. As more people work remotely, identifying the shortcomings is critically…</p></div>Dwayne WepplerMon, 10 Jun 2019 13:35:00 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/70_of_remote_employees_feel_left_out_of_the_workplaceThe Pros and Cons of Internal Company Podcastshttps://customercare.igloosoftware.com/community/news_center/thought_leadership/the_pros_and_cons_of_internal_company_podcasts<div><p>Rarely a day goes by that I don’t find myself in a conversation with a client, potential client, or team member about the challenges they face with actively engaging their employees. The topic of employee engagement is certainly not new but the tactics associated with engaging employees continues to evolve. This evolution is spurred on by a…</p></div>Dwayne WepplerTue, 04 Jun 2019 13:00:00 -0400https://customercare.igloosoftware.com/community/news_center/thought_leadership/the_pros_and_cons_of_internal_company_podcasts