This article outlines what actions are available for managing your digital workplace's membership.

Many of the actions described in this article can only be performed by a workplace administrator. Any deviations from this are indicated in the linked articles, which cover the action in greater detail.

Sections in this article:

• Automating member management
• Adding users to your digital workplace
• Making changes to an existing user
• Revoking users from your digital workplace
• Related articles

Automating member management

If your organization maintains employee information in one or more LDAPv3-supported data sources (e.g., Microsoft Active Directory, Azure AD), you can use the Igloo LDAP Sync Tool (ILST) to sync users and their profile information to your digital workplace. For more information, see Igloo LDAP Sync Tool (ILST).

Adding users to your digital workplace

You can add users to your digital workplace using the following methods:

• Individual Add: Add a single user to your digital workplace. When you add a user in this way, you can select which groups they are in. For more information, see Adding a member to the digital workplace.
• Bulk Upload: Add multiple users to your digital workplace. When you add users in this way, you can select which groups they are in and add profile information. For more information, see Bulk Upload.
• Invitations: Send an email to a user that provides them with a path to creating an account and joining your digital workplace. For more information, see Inviting users to your digital workplace.
• Join Requests: For public digital workplaces, provide users with a Join button that they can select to become members of your digital workplace. This join request can be processed automatically or require manual approval. For more information, see Public Registration.
• SAML: Add a user to your digital workplace when they sign in with valid SSO credentials but are not already a member. For more information, see SSO - SAML Authentication.
•  ILST: See Igloo LDAP Sync Tool (ILST).

Making changes to an existing user

You can make the following changes to a user:

• Change their email address: Update or change a member's email address if their name has changed. For more information, see Changing a member's email address.
• Edit their profile: Select a user from the list on the Manage Members page to navigate to their Edit Profile page. For more information, see Editing a user's profile.
• Trigger a password reset: Trigger a password reset so a user can create a new Igloo Authentication password for themselves. For more information, see Resetting a member's Igloo password.

If you are using the ILST, it can be configured to update and manage users' profile information and group affiliations. For more information, see:

• Configuring the ILST
• ILST configuration reference guide 
• Finding group GUIDs for ILST group mapping

Revoking users from your digital workplace

You can revoke users from your digital workplace individually or in bulk from the Manage Members page. For more information, see Revoking users from a digital workplace.

You can also revoke users from your digital workplace using the ILST. For more information, see Revoking users with the ILST.

Related articles

• Member account guidelines: Learn about the rules governing member accounts.
• Deprecating member accounts: Learn how to free up an unused email that is already associated with a member account.
• Exporting the member list: Learn how to download a CSV file containing a list of all digital workplace members, their profile information, and group affiliation.