Following channels and content
Following channels and content subscribes you to receive email notifications from them.
- When following a channel, you will receive email notifications when content is added to the channel.
- When following content, you will receive email notifications when the content is edited, or a comment is made on it.
Sections in this article:
- Considerations and caveats
- What can and can't be followed
- How to follow channels and content
- Frequently asked questions
Considerations and caveats
- Frequency: Depending on how you follow, you may have the option to also set a notification frequency. However, you can change the frequency of existing subscriptions at any time. For more information, see Managing your Subscriptions.
- Automatically following content: By default, you will automatically follow content that you create or post a comment on. For more information, see Managing your Subscriptions.
What can and can't be followed
The following channels and content can be followed:
- Blog channels and articles
- Calendar channels and events
- Folder channels, folders, and files
- Forum channels and topics
- Microblog channels and posts
- Wiki channels and articles
The following channels and content can't be followed:
- Task channels and tasks
How to follow channels and content
By following the steps below, you will create a subscription to the channel or content that has a frequency of Instant. You can't use this method to follow calendar or folder channels.
- Go to the channel or content that you want to follow.
- Select Follow.
- On blog articles, you can find the Follow button above the article.
- On other channels and content types, you can find the Follow button on the right-hand side of the screen.
How to follow channels and content at a specific frequency
- Go to the channel or content that you want to follow.
- Scroll to the bottom of the channel or content.
- Select Follow.
- Select a Frequency.
- Select Set.
Frequently asked questions
- I am following the content and I selected weekly updates. It’s been a week, why haven’t I received my notification? The counter doesn’t start counting down until content has been posted.
- Why don’t I see an option to follow my channel? You may not be on a channel. Pages and spaces do not have a follow option and can be constructed to look a lot like a channel. You can be sure you’re on a channel by clicking through to one of the articles, and then using the Breadcrumbs to navigate up to the channel it's in.
- I have followed a folder channel, why am I not receiving any notifications on items within sub-folders? Subfolders within a folder channel need to be followed separately from the folder channel itself. Following a folder channel, does not result in a subscription that cascades to sub-folders in the channel.
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