Support - Tips & Tricks
A collection of questions submitted this month to Support, curated and answered.
As the end of the year approaches, we see more and more clients reviewing their site architecture and looking to make adjustments. As your organization grows and changes, your digital workplace needs to grow too. One of the consequences to reviewing and rearranging the primary navigation is discovering a few of the often overlooked items in the Site Manager, and we got a few questions about them this month.
What's this People Page?
The People page is a built in resource for searching for…
Some tips on embedding Igloo files in your digital workplace.
With all the focus on different embeddable services, we've never talked about embedding files in your digital workplace into other locations! Files uploaded to your Igloo can be embedded in articles, forum topics, comments and HTML Content widgets, making it easy to create exactly the view you need anywhere in your digital workplace.
The use cases for embedding within your Igloo are legion. Using the embed codes attached to uploaded files, you can showcase videos on your front page or in…
How to limit analytics queries to specific areas of your digital workplace.
When checking in on your digital workplace's activity using analytics, there can be a lot of data. if you've been working there for more than a few years, a lot of data can turn into a staggering amount of data. Sifting through all that to find the information you need can be a challenge, but there are a few tricks to using the analytics tools offered by Igloo that make it easier.
Today we'll look at refining items by Space or Solution. This can be helpful for looking at traffic after launching…
Some tips on including the Spaces widget in your digital workplace.
As your digital workplace grows and the navigation becomes more complex, the Spaces widget becomes an invaluable tool for Administrators. When placed on a Page or Space, it will fetch and display a curated list of Spaces, making it easy to add a list of links to projects, teams, or Solutions anywhere you need.
The primary use case of the Spaces widget is to streamline your digital workplace's architecture, and make it easy for members to get where they need to go in a few clicks. It…
A quick look at the spookiest topic in Igloo
In every digital workplace, there comes a time to gather and tell ghost stories, tales of spectral creation that whisper words never spoken by the living. We even support this through ghostwriting. In Igloo, you can access any of your drafts, add a member as an author, and publish that content as them. To your members, it will appear as though it was published by the assigned author, rather than by you. Spooky, no?
Blogs, Calendars, Forums, Wikis, and Files all support ghostwriting, and it's…
How to check on and review Analytics goals.
All too often, we'll set goals and metrics, and don't find the time to check on them. As we enter the final quarter of the year, it's important to check in on your goals for your digital workplace. What milestones did you hit? What areas did you launch? What's been happening, and how have you been measuring it? Your Igloo provides three different methods of finding data on how much your digital workplace is being used, what areas are the most active, and which members are doing the most work.
A guide to inserting CSS in other areas of your digital workplace.
When using CSS to customize your digital workplace, we typically recommend applying it in the Appearance area of the Control Panel. This ensures that the code is applied everywhere in your Igloo, and centralizes all of your changes in a single file, making them easy to maintain. However, there are other areas of your digital workplace that support including CSS, and that's the focus today.
While using the Appearance tab is the best practice, there are a few reasons why these other areas may…
How to use roles to elevate members of your digital workplace.
Hidden on the right hand side of the Manage Groups area of your Control Panel is one of the most important features of digital workplace administration. The Manage Roles option lets you give various Groups superpowers, providing them access to additional functions above and beyond what they can receive through your Igloo's permissions model. Offer your leaders control over membership, appearance, and more.
The primary purpose of roles is to let people do what they need to do in your digital…
A short guide to building social Spaces in your digital workplace.
Many clients include Spaces in their digital workplaces for people to gather and share common interests. Beer tastings, science fiction, movie recommendations, pictures of their dogs, you name it. So many pictures of dogs. Social groups invite people across teams, offices, and departments to get to know each other and build relationships. Clients that use them often find that they're an excellent way to build a vibrant company culture.
Creating social groups isn't without overhead, however.…
Quick answers to a collection of questions submitted to support in the past month.
As we see more launches and implementations, more interesting use cases begin to crop up. Digital workplaces with public aspects pose interesting challenges for their administrators, and even internal-focused Igloos with complex permissions models create opportunities for oversights. As we roll into the final quarter of the year, and see year end announcements going out, there's always interest in additional publishing options. Let's get to it.
Can I show a message or banner only to anonymous…
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