Tips & Tricks
Archives for May 2017 « Recent Articles
A brief guide to the analytics options available through the Igloo platform.
We've talked about analytics here before, but it's worth comparing the different methods of watching trends in your community's activity, popular content and areas, and how people are collaborating. Your Igloo has access to two different analytics platforms, Google Analytics, and the native Social Analytics. Each of them has distinct strengths.
Social Analytics
The largest advantage of the social analytics feature is that it knows who your users are. It identifies activity and ties it to a…
A brief guide to using points in your Igloo
The thought of using points in an Igloo might seem a little silly at first. Odds are if you're using it regularly, you're there to work, and there aren't points for working. But building a robust points and status system in your Igloo can help boost engagement, build quality content, and help members work more closely with each other.
Points and status
The Points and Status area is accessible from your Control Panel, where Administrators can set up different status levels in your Igloo and…
How to place and use classes on widgets.
We've referenced the ability to apply classes and css on widgets before, but it can be a powerful tool for managing the look and feel of your community. With the right classes applied, you can change all of the widgets in your community with a single line, and save a lot of work. This post is a starting point, but the sky is the limit when it comes to customizing your Igloo community to fit your brand.
Widget type classes
Every type of widget has its own class, starting with ig-widget-type.…
A brief primer on how to use the Igloo Desktop Client.
The Igloo Desktop Client can be a powerful asset for managing files and folders in your community. It's a secondary application available at support.igloosoftware.com/desktop, it lets you connect to your Igloo from your PC to add, edit, move, and delete files. You can install it on your machine for individual use, but it can also be implemented by your system administrator to PCs across your network, to give everyone the same freedom with files.
Editing inline
Once the Desktop Client is…
A guide to one community's use of Igloo to review employee performance.
This article was written by Samantha Barrell, a Digital Services Manager and daily Igloo user.
We moved our appraisal process onto our community this year, and it has worked really well. Even sceptical managers came back to me with really positive feedback. However, the initial setup took quite a while - we have 150 employees and it took me nearly a day. Now that it is all setup though, adding new employees as they start is only a two minute job.
Our old system was paper based and resulted in…
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