Tips & Tricks

Tips and Tricks is moving!

Jim Tigwell — Wed, 09 Oct 2019 14:04:00 -0400

We've made some adjustments to our content strategy here at Igloo, and this Channel is being retired. New Tips and Tricks posts will be available in the Playbook News channel, with new monthly Grab Bags available in the Product News channel.

In addition, we'll be extracting best practices from the new posts, as well as the posts archived here, and…

Getting Started: Workflows

Jim Tigwell — Wed, 02 Oct 2019 11:37:05 -0400

Workflows are the heart of a collaborative digital workplace. Content and notifications will help people find things out, but workflows help people get things done. Your workflows are all of the steps that take a task from start to finish. Building them into your digital workplace takes people beyond consuming your content, and provides methods…

September Grab Bag: Read Tracking and Revoking

Jim Tigwell — Wed, 25 Sep 2019 10:00:05 -0400

As we enter the last quarter, there are two things happening in almost every digital workplace: policy updates and membership reviews. Policies are being reviewed and updated in preparation for larger-scale policy reviews in the new year, and to ensure they're in compliance with how organizations have grown and changed.

Similarly, membership…

CSS Success: Position

Jim Tigwell — Wed, 11 Sep 2019 11:24:04 -0400

One of the biggest advantages of writing articles in an XML editor is the ability to dynamically arrange your content, and ensure that it looks good on any screen size. Using a few simple styles, you can pop out elements, highlight parts of an article, or even organize an article into multiple columns, including images.

It's tempting to use tables…

August Grab Bag: Files and Urls

Jim Tigwell — Wed, 28 Aug 2019 10:00:19 -0400

As the fall approaches, digital workplace administrators are reorganizing their Igloos and ensuring files are up to date in preparation for the last quarter. Here are a few questions that have come in this week about file uploads and digital workplace architecture.

How do article urls work?

The url of an article or file is set when it's…

Getting Started: Membership

Jim Tigwell — Wed, 21 Aug 2019 10:00:11 -0400

Whether you have a digital workplace with dozens of members or thousands, member management can be a daunting task. As your organization grows and changes, your membership needs will change as well, and your Igloo is designed to adapt. Still, there are things you can do to ensure that membership isn't a chore before the first person is added to…

Easy Answers: Indexes

Jim Tigwell — Wed, 17 Jul 2019 11:04:29 -0400

Workplaces are driven by lists. Lists of members, items in a news feed, and files in a folder. Usually you rely on a platform to build those lists, with things like search indexes, or to make it easy to use lists you've created, like using Groups for notifications and access. Changing those lists can alter the very fabric of your digital…

July Grab Bag: Global Settings and Movement

Jim Tigwell — Wed, 10 Jul 2019 10:04:51 -0400

Summer brings heat and questions, as well as our new Digital Workplace Playbook, a repository of strategies and best practices to help guide you through your digital transformation. Look to it for help planning through your launch and beyond. There are only a few questions this month, so we'll get to it.

How can I enable Likes?

This question…

Getting Started: Notifications

Jim Tigwell — Wed, 03 Jul 2019 10:43:59 -0400

Notifications are an integral portion of your content strategy, so much so that it's hard to untangle the two. When your digital workplace is getting off the ground, notifications will be one of the first ways that people interact with it. That first impression matters, so you want to ensure that what they're receiving is concise, relevant, and…

Working with Widgets: Forum Topics

Jim Tigwell — Wed, 05 Jun 2019 10:00:00 -0400

The Forum Topics widget is the heart of a lot of team Spaces, especially HR and Q&A areas where members can consult with subject matter experts. It offers easy access to ongoing conversations, and uses the categorization options to great effect. Often compared with Microblogs, Forums are better suited to longer form and more formal…