It's been a year since the first grab bag, and there are still countless questions left to answer. While we avoid digging deep into the meaning of life, the universe, and everything, we can answer everything Igloo-related. Thanks to everyone who submitted questions, use-cases, and specific situations for us to explore. 

What's the difference between versioning files and wiki articles?

This is a common question, especially around policy reviews and migrations. Both wikis and folders support v…

The Igloo platform offers three separate analytics tools to measure content creation, activity, and engagement in your digital workplace. Between Google Analytics, Workplace Analytics, and Data Feeds, you have access to an immense amount of information about your Igloo. But data alone doesn't guarantee successful adoption and engagement. For that, you need goals. 

There are a lot of opportunities to set and meet goals in your digital workplace, from successfully driving members deeper into your…

There's a temptation to think about CSS as a tool for mammoth changes, widespread alterations to theme, shape, and tone. But there's also an opportunity to fine-tune elements of your digital workplace to ensure that they match the look and feel you need precisely. Small font adjustments, rounding corners or creating borders, all of these can be changed using CSS in the Appearance area of your Igloo. 

For a guide on how to get started making theme changes in your digital workplace, head over to…

For any digital workplace older than a year, Archiving is essential. It streamlines your searches, and keeps your content fresh and current. Policies can be configured based on content type, or at the Channel level, and will clean up content based on rules that you set, making it easy for members to see what's active and relevant to them, and what's historical information available for reference. 

Once an item is archived, it can't be edited or commented on, and it doesn't appear by default…

Reimbursement workflows are a common request, and can be tricky to implement, because every organization has different policies and practices around approving expenses. Some require different forums for different kinds of expenses, travel vs. training, for instance. Some have different approval processes, with smaller digital workplaces going directly to a Finance department, while others go through team leads or department heads before being passed along. 

Today's example is designed to…

Your digital workplace offers a lot of tools and options to manage content, members. So many that it can be tricky to locate the right dropdowns, checkboxes, or buttons. It's the end of the month, so today we'll spend some time answering questions about how to find and use some of the more out of the way Igloo features. 

How do I create my Solutions?

Solutions were introduced last year, and have become central to a lot of digital workplace implementations. They provide templates constructed…

Of all of the analytics solutions offered by your digital workplace, data feeds are the most powerful. They're also the most complex. The tables contain an incredible amount of information about your Igloo and the activity of your members, available to any Administrator who can assemble the correct query. Often this involves joining tables together on attributes to connect all of the information you need, and to do that, you'll need to match on keys. 

Keys

Keys are values that correspond to a…

If there's one thing the Folder Contents widget is, it's direct. It's a workhorse widget whose job is to deliver files from your Folder Channels to Pages and Spaces in your digital workplace. It tends to live in sidebars, or below widgets with announcements, and doesn't get nearly as much attention as its cousin, the Photos in Folder widget. 

Sources

The Folder Contents widget pulls from a single source, which is always either a Folder Channel or subfolder in your Igloo. It will display all…

Given that Tips & Tricks day has fallen on the holiday, it seems like time for a theme post. Your digital workplace has an array of features designed to empower members and to help them work in the way that suits them best. This can involve giving them access to customize or create in new areas, elevating their permissions, and enabling additional features. 

Now, one of the concerns Administrators have with expanded permissions is expanded risk, but in all cases, these areas are fully…