Messages - Userbar Quicklinks
What is it?
The Messages icon in your userbar shows the number of unread messages you have, and provides a quick view into your most recently received messages.
Features and functionality
There are a number of different features and functions that appear in the messages area of your community.
The Messages icon shows the number of unread messages.
The Messages area on your userbar shows up to eight of your most recent messages.
You can compose new messages directly from the Messages area on your userbar by selecting, + New Message.
Select View all Messages (at the bottom of the roll-out menu) to access the expended messages area. You can also access this area from the drop down menu found on your userbar under your name.
How to create a new message
Step 1: Open the Message center
Click on the Messages quicklink.
Step 2: Select New Message
Click on the New Message icon.
Once you select the New Message icon, a dialogue box will open.
Step 4: Add recipients
Type names of recipients in the To field. The system will provide autocomplete suggestions based on first name, last name, and email address of members of your community.
Step 5: Add a subject
Include a subject line. This will appear as the subject of the email, and in the recipient’s message center.
Step 6: Compose a message
Write your message in the text field provided. Messages are plain text only.
Step 7: Send your message
Select, Send Message.
Frequently Asked Questions
Why do some of my messages say “Broadcast” before them?
Broadcasts are a kind of message that is sent out to groups of recipients and also appears in your message center.
I only see a few of my messages. How do I see the rest of them?
There is a link beneath the list of your eight most recent messages to View all Messages. This will bring you to your message center which has more tools and options, and shows all your messages.
The number shows I have unread messages, how do I find them?
Click on the Messages icon, then View all Messages. That will bring you to your message center. There, all your unread messages will appear in a different shade and be indicated with a blue dot to their left.
Can I include pictures in my messages?
Messages are plain text only.