Good morning Igloo Community, 

Around the globe, we have all be affected by the current crisis - and we have been relying heavily on our Igloos to communicate and collaborate with our employees. This Igloo Community has been a source of information as well, for you, our Igloo Customers. 

I spent some time this morning looking at Workplace Analytics in Customer Care, curious to see the effect of the pandemic on Activity in the last four weeks. ( Here's a link to the full Workplace Analytics KB Article  and I encourage you to evaluate the data on your own site, and also encourage you to check out our Insights Program for further information. )

Quick Summary of What I've Found:

• As we utilize mainly forums in the site, that is the focus. They've increased almost four-fold in the last four weeks! This shows that the Igloo Community comes together to share best practices for using Igloo to deal with this crisis.

• In the last four weeks alone, we've added 102 new customer members. This is an unprecedented increase in membership, and I believe it's due to more of your team members needing to understand how to use Igloo to benefit your own organizations. 
• Top content in the entire Igloo Community during the last four weeks was the Business Continuity During COVID-19 Community Discussion. Not surprising, due to its relevance today. This is the first time that Community Discussion has beat a Product Release in popularity. 

What this means is this: The Igloo Community, and your input is valuable. So keep coming back. 

Challenge:

Check out your own analytics and post below how the use of your own digital workplace has benefited your own members, and your own organization. 

Luke Reimer‍