ICE 2019 - Continue the Conversation!
Hello everyone from Las Vegas!
To all of you who've joined us for ICE 2019, thank you for making the event a success!
As promised, the conversations begun at the conference will continue here, in Customer Care.
Follow this link to view the customer presentations: ICE 2019 Presentations
Feel free to ask questions of our presenters in this forum. Below is a list of the presenters at ICE so that you can @mention them to ask more specific questions:
Panel:
- Elly Reed Caesars Entertainment
- Chris Smith Quicken Loans
- Teri Wayne Legg Mason
- Jacqueline Wiggins Baker Tilly
Breakout Sessions:
- Tammy Triplett and Heather Cunningham Leidos
- Bruce Reynolds and Jason Visser Steelcase
- Lucas Sellyn Gildan
- April Morris OBHG
Spotlight Sessions:
- Karen Rogers BMC Software
- Jennifer Prestigiacomo and Eleanor Rosney Indeed
- Eladio Montenegro and Nicole Stout Guaranteed Rate
- Forrest Petterson Shorelight
- August Robinson Pattern Energy
- Kristi Iannucci and Nicole Simmons Summit Healthcare
- Jacqueline Wiggins and Kari CoxGempeler Baker Tilly
- Jessica Johnston and Dania Massara Ontario Medical Association
Keynote:
I'm looking forward to the Spring 2020 ICE Conference!
22 Replies
Such an amazing event! Thanks Diana May, Ryan Stevens, and Andrea Gumz-Dietrich for all your support this year!
I agree Eleanor Rosney! I'm so glad we had an opportunity to connect, and thank you for making the trip all the way from Ireland. I know that everyone learned a lot from the Indeed presentation and congratulations on winning the Trailblazer Award!
I want to let everyone know that I've added an additional link above, to our CEO's Keynote. Here is an additional link for you. ICE 2019 Keynote
FYI Teri Wayne
Thank you so much for coordinating and continuing the conversation, Diana May! I love that the nature of our work fosters collaboration not only across our individual organizations, but creates a professional community, too! Thank you to everyone who shared their insights, strategies, and challenges at ICE this year. Can't wait until 2020!
Thanks again, Diana May and the entire Igloo team for a great conference! During our panel, I know one person in the audience brought up wanting to see what our various homepages look like. I took a quick screen capture video to show Rockworld!
If anyone wants to connect separately, please feel free to find me on LinkedIn or email at chrissmith1@quickenloans.com.
That is a sharp looking home page Chris Smith !
Diana May could you remind me when the new file management tool will be available, please? We are really excited to start using that.
Jennifer Prestigiacomo Can you share more about the My Indeedfeed? What content are you populating there and is it custom to each user?
Molly Sproatt: Here's a little how-to video I made for Indeedians: https://www.loom.com/share/699f7711857f4f46aba8bd7a48314612
BTW, I stole this idea from Andrew Jayne - thanks Andy!
Thanks Diana May and each attendee and Igloo employee for making this a great event!
Jennifer Prestigiacomo That's awesome thanks for sharing! So then are you just using the recent activity widget with the "only show followed content" selection?
Diana Long Merci beaucoup! Really appreciate the super fast follow up. Writing a summary for my team tomorrow and it’s all good stuff! Same to Sean Duffy, Doina Plesoianu and Andrea Gumz-Dietrich ! I had a great time and learned a lot.
Hey all! If you've not yet introduced yourself to the Igloo Community follow this link and tell us about you! Also, please complete your profile so that we can search for one another by areas of expertise etc. Thank you!
Gavin Bacchus - Check out our November release notes: https://customercare.igloosoftware.com/support/product_zone/release_notes/2019_11_c48_release_notes
File Manager will be released on November 18, looking forward to your feedback!
Saikat Dasgupta Carola Castillo I think you will find this release particularly interesting.
Ryan Blair, I know you really wanted to be at ICE this year, and I promised to fill you in on everything that was discussed, so just wanted to bring your attention to this Community Discussion. You'll find links to the presentations, as well as have the ability to connect with all those that were part of the sessions!
Hope this is helpful, and I'm more than happy to cover more on our next call - let me know if you have any questions.
Molly Sproatt : That is correct!
Hello all, some of you have already registered to hear Karen Rogers from BMC present in the Community Webinar on the 20th about the Evolution Experience. This webinar is designed as a follow up to Karen's ICE presentation. Looking forward to having you join us! Here is the link to register.
Monika Najdychor , Rachel Soucie
Diana May, did you say the slides from the various spotlight presentations were posted somewhere?
Hello Karen Rogers ! Yes! The link is above in the original post. Let me know if there’s is any issue. Thanks!
Yes, Diana May, the issue is that I apparently can't READ. Thank you. I knew it was here somewhere. :-)
Ha ha ha! Karen Rogers - Happens to the best of us!