We've made Customer Care and the Igloo Community to support and guide you along your Digital Transformation Journey and are glad you've joined us. Connect with fellow members and share your success stories, your challenges, your best practices, and ideas for fostering engagement and adoption.
Hi! I'm Amy from VersaPay. We launched our digital workplace a year ago. We have 4000+ pieces of content uploaded to our Igloo platform since we launched. Our goal is to make it easier for our people to look for what they need.
Greetings, Igloo-ers! I'm Steve Spadt, the Sr. Vice President, Technology, here at the American College of Physicians in Philadelphia, PA USA. Our workplace is named, ACP Connect, and even during our 70-person beta (launching to 300+ staff in two weeks), we're already seeing exciting new connections happening all around the platform. We're thrilled with our choice of Igloo and can't wait to learn even more (from all of you) about how to unleash it's power!
Hi All, I'm Nicole Zaffiri-Boland, Senior Communications Specialist at The Penn Mutual Life Insurance Company. We successfully launched our digital workplace, The Cube, two weeks ago. Looking forward to connecting with all of you and learning more about making our site more engaging!
Hello Nicole, so nice to meet you! Welcome to the Igloo Community. Please be sure to check out our Campaign Library for a bunch of our most effective engagement campaigns. (Some are simple quick wins that are easy to implement!) Welcome!
Hello Igloo colleagues! I'm Jody Cox, Project Manager for KEEN Footwear's Igloo solution. Our workplace is called Campfire. It's been a very good experience so far. So much opportunity for growth and development. Looking forward to interacting with all of you in the Igloo community.
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If you send a weekly e-newsletter or publish a weekly news round-up blog, what weekday and time of day is it sent?
Currently, I send our weekly e-newsletter out just before noon each Wednesday to recap highlights prior to the weekend and early in the week when people may be too busy to visit our digital workplace. This also helps with employees who vacation around weekends to be more likely to see what's shared.
Recent webinars, conferences and other touches are recommending this type of content be sent earlier in the week, highlighting Tuesday morning as the prime spot.
Hi Chelsey Louzeiro Great question. Research shows that the best time to send a newsletter is late morning, during work hours to get the best percentage of opens. 10am seems to be the best time on Tuesdays, Wednesdays and Thursdays.
I hope this helps!
Replied 3 weeks ago
Thanks Diana May. Very helpful. My team is trying to decide if we move from Wednesday to Tuesday.
We have a set of labels created, but it's very hard to ensure people are using them consistently, especially we have many different content contributors. Does anyone have any tips on how to ensure people are applying the labels consistently to all content?
I am reviewing the content regularly to ensure consistency now, but it's very time consuming.
I don't have a question, but I do want to give kudos to my coach and the team behind our digital workplace's evolution!
We are so grateful to Andrea Gumz-Dietrich and Nicole Dreher for refreshing The Corral to align with our recent re-branding efforts. All the touches, big and small, have made our site feel like home.
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