Tips & Tricks
Archives for December 2017 « Recent Articles
A roundup of some of the questions we received in Support this year.
It's the end of the year, and we only started posting Support questions in August. That means there are plenty of questions before that are worth answering. Let's hop to them and get back to the holiday.
How do I Broadcast as someone else?
You can only broadcast as someone else in one circumstance, and that's when you're ghostwriting. Publishing an item as another member and attaching a broadcast on creation will send the notification as being from them, instead of from you. When saved as a…
A short overview of what the new Customer Care site has to offer.
Welcome to our brand new Customer Care community!
It's been a lengthy project, but we aimed high, focusing on delivering more customized training paths and a playbook to help with long term digital workplace strategy in addition to our traditional forums and blogs. Now that it's launched, it's a one stop shop for all of your Igloo needs, from providing resources for individual members, administrator documentation, and high level strategy, all in an easy to use and intuitive site.
Playbook
Some of the CSS features built into the Try Igloo template.
In other CSS Success articles, we've talked about how to use CSS to change the look and feel of widgets, how to make things match your branding, and how to show and hide different Igloo functions. But there are hidden functions in your Igloo already, waiting to be activated by specific classes, built-in parts of the original template that can change not merely what widgets look like, but how they function.
All of the classes introduced here will need to be placed in the Appearance tab of a…
A short guide to the nuances of emailing content into Igloo.
send or even automate content into your communityContent-focused channels in Igloo all have email addresses, and you can use those to . Seeing as we've looked into notifications, it's worth going the other way. We see all kinds of use cases for this with clients, and today I'll introduce the function, go over a few of the use cases, and address the advantages and limitations.
What? Email?
You can find a Channel's email address through the dropdown next to the Add Content option there. It'll…
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