ICE Tour Announcementshttps://customercare.igloosoftware.com/icetour2020/ice_tour_newsCustomer CareICYMI: ICE Tour 2023 Session 2 - FLEX demo and Gildan Vignettehttps://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_ice_tour_2023_session_2_flex_demo_and_gildan_vignette<div><p>Original air date November 14, 2023.</p><p><a href="https://customercare.igloosoftware.com/icetour2021/ice_tour_video_index/fall_2023_session_2_igloo_flex_demo_and_customer_vignette_featuring_gildan" class=" WikiLinkType1">Check out the video here!</a>  </p><p>Check out all the ICE Tour videos - past and present - <a href="https://customercare.igloosoftware.com/icetour2021/ice_tour_video_index" class=" WikiLinkType1">here!</a></p></div>Brad RookeMon, 18 Dec 2023 10:30:16 -0500https://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_ice_tour_2023_session_2_flex_demo_and_gildan_vignetteICYMI: Digital Employee Experience (DEX) Panel and KEEN Vignettehttps://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_digital_employee_experience_dex_panel_and_keen_vignette<div><p>Join <a class="js-mb_Mention js-mb_Mention_0a29b9fb-1490-4e23-b8aa-1bc9523271d9 ig-mention-link ig-username_jjamison4" href="/.profile/jjamison4" spellcheck="false">Joseph Jamison</a> (Cigna), <a class="js-mb_Mention js-mb_Mention_1189685c-a408-494f-9b34-e7c42d16cda4 ig-mention-link ig-username_cherrera" href="/.profile/cherrera" spellcheck="false">Cristina Herrera</a> (Teachers Federal Credit Union) and <a class="js-mb_Mention js-mb_Mention_793a6011-59be-40ea-8680-0d112df05667 ig-mention-link ig-username_ckeefe" href="/.profile/ckeefe" spellcheck="false">Chris Keefe</a> (Igloo Software) for our DEX Panel, featuring some great discussions. Then, <a class="js-mb_Mention js-mb_Mention_9eec2a17-03f8-45f9-869a-f0cce15799d5 ig-mention-link ig-username_ahecht" href="/.profile/ahecht" spellcheck="false">Ally Hecht</a> and <a class="js-mb_Mention js-mb_Mention_3bb98797-ecd4-4454-8013-127b5f383685 ig-mention-link ig-username_mmontgomery" href="/.profile/mmontgomery" spellcheck="false">Mindy Montgomery</a> from KEEN take us on a journey to the Campfire!</p><p><a href="https://customercare.igloosoftware.com/icetour2021/ice_tour_video_index/fall_2023_session_4_dex_panel_and_keen_customer_vignette" class=" WikiLinkType1">Watch the video here!</a></p><p>Check out all the ICE Tour <a href="https://customercare.igloosoftware.com/icetour2021/ice_tour_video_index" class=" WikiLinkType1">sessions here!</a></p></div>Brad RookeThu, 14 Dec 2023 10:00:16 -0500https://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_digital_employee_experience_dex_panel_and_keen_vignetteICYMI - ICE Tour 2023 Sessions are now available!https://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_ice_tour_2023_sessions_are_now_available<div><p>ICE Tour 2023 was a massive success that offered some amazing learnings, ideas and thought leadership! We're pleased to offer these sessions on-demand for your convenience. Links appear below.</p><p>Igloo on...</p> <ul> <li style="font-weight: bold;"><strong>Session 1 - CEO Remarks and Forrester Research Keynote address - 50:03</strong></li> <li style="font-weight: bold;"><strong>Session 2 - Igloo FLEX demo and Gildan Customer Vignette - 01:08:54</strong></li> <li style="font-weight: bold;"><strong>Se…</strong></li></ul></div>Brad RookeTue, 21 Nov 2023 10:15:16 -0500https://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_ice_tour_2023_sessions_are_now_availableReminder: ICE Tour 2023 is coming up quickly!https://customercare.igloosoftware.com/icetour2020/ice_tour_news/reminder_ice_tour_2023_is_coming_up_quickly<div><p>The Igloo Customer Event - ICE Tour - sessions are detailed below, along with registration links so you can save your spot!</p> <ul> <li><strong>Session 1 - Kickoff Address and Keynote: Navigating the Digital Landscape</strong> - <a href="https://igloosoftware.zoom.us/webinar/register/WN_XZbwRDLsSTyYvV6BonRXdQ" rel="noopener noreferrer" target="_blank">November 14, 12pm ET - Register here</a> <ul> <li>Join Igloo's CEO Mike Gaburo as we kick off ICE Tour 2023 with an opening address.<br id="isPasted"> Following Mike's…</li></ul></li></ul></div>Brad RookeWed, 01 Nov 2023 10:00:16 -0400https://customercare.igloosoftware.com/icetour2020/ice_tour_news/reminder_ice_tour_2023_is_coming_up_quicklyAnnouncing: ICE TOUR 2023!https://customercare.igloosoftware.com/icetour2020/ice_tour_news/announcing_ice_tour_2023<div><p>Igloo's 2023 ICE Tour will take place this year on November 14 &amp; 15! This virtual learning and collaboration opportunity brings together Igloo Customers and Team Members in a series of sessions focused on Digital Transformation and driving your Digital Workplace and digital strategies to new heights. This year we're presenting a number of…</p></div>Brad RookeThu, 21 Sep 2023 10:00:17 -0400https://customercare.igloosoftware.com/icetour2020/ice_tour_news/announcing_ice_tour_2023ICYMI: ICE Tour 2022 Recordings are up!https://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_ice_tour_2022_recordings_are_up<div><p>ICE Tour 2022 was a fantastic series of sessions where we explored solutions, discussed engagement, looked at the latest and greatest Igloo offerings, explored a Digital Workplace Journey and had a fantastic panel discussion with some amazing Community Managers! Along the way we saw lots of great questions, ideas and dialog. As promised, we've…</p></div>Brad RookeMon, 28 Nov 2022 12:02:05 -0500https://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_ice_tour_2022_recordings_are_upAnnouncing: ICE Tour 2022!https://customercare.igloosoftware.com/icetour2020/ice_tour_news/announcing_ice_tour_2022<div><p style="text-align: center;"><iframe class="vidyard_iframe" src="//play.vidyard.com/qJBsP673XovQs7fxnTPNo7.html?" width="960" height="540" scrolling="no" frameborder="0" allowfullscreen=""></iframe><br></p><p>Join with Igloo customers and host Brad Rooke November 15-17, 2022 for our ICE Tour! We'll discuss solutions and engagement campaigns, follow along on customers' digital workplace journeys, check out Igloo innovations and participate in a Digital Workplace Manager's panel discussion. These sessions provide a rare opportunity to learn together and…</p></div>Brad RookeFri, 14 Oct 2022 10:32:59 -0400https://customercare.igloosoftware.com/icetour2020/ice_tour_news/announcing_ice_tour_2022ICYMI: Engagement: A Webinarhttps://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_engagement_a_webinar<div><p style="text-align: center;"><img src="/.api2/binaries/ZDvfXxi7AI/thumbnails/cc-ucomingevent-feedcard.gif?height=203&amp;width=204" style="width: 202px; height: 202.649px;" class="fr-fic fr-dib" data-key="ZDvfXxi7AI" data-contentlength="969859" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/ZDvfXxi7AI/download/cc-ucomingevent-feedcard.gif" data-thumbnaillocation="/.api2/binaries/ZDvfXxi7AI/thumbnails/cc-ucomingevent-feedcard.gif" data-name="cc-ucomingevent-feedcard.gif" data-isprofilephoto="false" data-ig-embed-key="ZDvfXxi7AI"></p> <p style="text-align: left;">Engagement: A Webinar took us through a discussion on engaging your users in a variety of ways. Presenters <a class="js-mb_Mention js-mb_Mention_119a358b-142e-4a28-8cde-636c2ba72af8 ig-mention-link ig-username_agumzdietrich" href="/.profile/agumzdietrich" spellcheck="false">Andrea Gumz-Dietrich</a> and <a class="js-mb_Mention js-mb_Mention_bb19a369-dc92-422c-bf7c-dfc19fad1a33 ig-mention-link ig-username_amuniz" href="/.profile/amuniz" spellcheck="false">Aneka Muniz</a> discussed some interesting and innovative programs including:</p> <ul> <li style="text-align: left;">Points, Status and Badges</li> <li style="text-align: left;">Scavenger Hunts</li> <li style="text-align: left;">Outside the Box - Physical Badging</li> <li style="text-align: left;">The Hot Seat - getting to know your fellow Community…</li></ul></div>Brad RookeThu, 26 May 2022 14:17:01 -0400https://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_engagement_a_webinarUpcoming Webinars: Igloo Customer Event and Product Chathttps://customercare.igloosoftware.com/icetour2020/ice_tour_news/upcoming_webinars_igloo_customer_event_and_product_chat<div><p><img src="/.api2/binaries/rR7UjVC3Gs/thumbnails/cc-ucomingevent-feedcard.gif?height=187&amp;width=188" style="width: 186px; height: 186.755px;" class="fr-fic fr-dib" data-key="rR7UjVC3Gs" data-contentlength="969859" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/rR7UjVC3Gs/download/cc-ucomingevent-feedcard.gif" data-thumbnaillocation="/.api2/binaries/rR7UjVC3Gs/thumbnails/cc-ucomingevent-feedcard.gif" data-name="cc-ucomingevent-feedcard.gif" data-isprofilephoto="false" data-ig-embed-key="rR7UjVC3Gs"></p><p>We're bringing the webinars in may! On May 25, join hosts Brad Rooke and Andrea Gumz-Dietrich and their guest Aneka Muniz, Intranet Administrator, Community Bible Church, for a look into some engagement techniques that are really paying dividends. Engagement is always a top of mind conversation and an ongoing challenge with any digital workplace.…</p></div>Brad RookeTue, 10 May 2022 08:49:08 -0400https://customercare.igloosoftware.com/icetour2020/ice_tour_news/upcoming_webinars_igloo_customer_event_and_product_chatICYMI: Igloo Customer Event - Spring Cleaning - Site Manager Best Practices and Control Panel Tourhttps://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_igloo_customer_event_spring_cleaning_site_manager_best_practices_and_control_panel_tour<div><p style="text-align: center;"><img src="/.api2/binaries/gejcJRUGBF/thumbnails/cc-ucomingevent-feedcard.gif?height=208&amp;width=209" style="width: 207px; height: 207.616px;" class="fr-fic fr-dib" data-key="gejcJRUGBF" data-contentlength="969859" data-contenttype="image/gif" data-binarylocation="/.api2/binaries/gejcJRUGBF/download/cc-ucomingevent-feedcard.gif" data-thumbnaillocation="/.api2/binaries/gejcJRUGBF/thumbnails/cc-ucomingevent-feedcard.gif" data-name="cc-ucomingevent-feedcard.gif" data-isprofilephoto="false" data-ig-embed-key="gejcJRUGBF"></p> <p id="isPasted">Join <a class="js-mb_Mention js-mb_Mention_89f9aec4-cd65-45e3-9b0a-a429b135b0ed ig-mention-link ig-username_btowler4" href="/.profile/btowler4" spellcheck="false"></a><a class="js-mb_Mention js-mb_Mention_560f5eee-8722-41c7-8839-aeb7072268d4 ig-mention-link ig-username_btowler5" href="/.profile/btowler5" spellcheck="false">Brigid Towler</a> and Brad Rooke as we look at Site Manager best practices and the control panel. <span data-contrast="auto" lang="EN-CA">Spring Cleaning can mean broad changes and project undertakings, but there’s so much that can be done to improve the member experience with small changes and best practices. We hope you leave the webinar with at least 3 "I didn't know I could…" or…</span></p></div>Brad RookeThu, 28 Apr 2022 09:08:45 -0400https://customercare.igloosoftware.com/icetour2020/ice_tour_news/icymi_igloo_customer_event_spring_cleaning_site_manager_best_practices_and_control_panel_tour