Managing the authentication method of a workplace using the EAP
Use the Enterprise Administration Panel (EAP) to select how users sign in to their digital workplace. While you can also configure the authentication method from EAP, it is recommended that you go to the digital workplace and do so using its Sign In Settings page.
Go to one of the following sections in this article:
- Considerations and caveats
- How to select the authentication method of a workplace from EAP
- How to select the authentication method for multiple workplaces
- How to configure the authentication method
Considerations and caveats
Who can do this
Enterprise administrators.
Authentication methods
The following authentication methods are available:
- Igloo: Sign in page requires users to enter their Igloo authentication credentials.
- SAML: Sign in page redirects to the configured IdP. Users must enter their SSO credentials to sign in.
- Igloo/SAML: Sign in page defaults to Igloo, but contains a button to navigate to the configured IdP. Users can enter their Igloo Authentication credentials from the default sign in page, or navigate to the IdP to enter their SSO credentials to sign in.
- LDAP: Sign in page requires users to enter their LDAP Auth credentials.
How to select the authentication method of a workplace
- While signed into a digital workplace that is part of the Networked Enterprise, selectControl Panel.
- Under Resources, select EAP.
- Select Workplaces from the side panel.
- Search for and select the digital workplace that you want to manage.
- Select the Authentication tab.
- Use the Select authentication method option to select the authentication method you want the workplace to use.
- (Optional) Select Lock authentication settings to disable the workplace's Sign in Settings page.
- If you selected SAML, Igloo/SAML, or LDAP as the authentication method, you could choose to configure them from this location; however, we advise not to (refer to the configuration sections below).
- Select Save to apply any changes.
How to select the authentication method for multiple workplaces
- While signed into a digital workplace that is part of your Networked Enterprise, selectControl Panel.
- Under Resources, select EAP.
- Select Workplaces from the side panel.
- Select the checkbox next to each workplace you want to edit. You can select the checkbox in the header row of the workplace table to select all workplaces on the current page. Once selected, select Select all items to select each workplace in your Networked Enterprise.
- Above the table of workplaces, select Manage.
- On the Features tab of the Manage Workplaces dialog box, select the Authentication Method that you want to set for the selected workplaces. You must still configure the authentication method; see the configuration section below.
- (Optional) On the Features tab, select Lock authentication settings to disable the selected workplaces' Sign in Settings page.
- Select Save to apply your changes or Cancel to close the dialog box without making any changes.
How to configure the authentication method
You should avoid configuring authentication within EAP and instead go to the digital workplace and configure the authentication method there. If this page is locked, you will need to unlock using the Lock authentication settings toggle in EAP.
View the configuration instructions that correspond to the method you've selected: