Workflows are the heart of a collaborative digital workplace. Content and notifications will help people find things out, but workflows help people get things done. Your workflows are all of the steps that take a task from start to finish. Building them into your digital workplace takes people beyond consuming your content, and provides methods to create, maintain, and collaborate around content and tasks. 

Good workflows will boost engagement in your site. Great workflows will make your…

As we enter the last quarter, there are two things happening in almost every digital workplace: policy updates and membership reviews. Policies are being reviewed and updated in preparation for larger-scale policy reviews in the new year, and to ensure they're in compliance with how organizations have grown and changed. 

Similarly, membership numbers are typically cleaned up, and some organizations with seasonal members are preparing to adjust them in the face of the approaching winter. With…

One of the biggest advantages of writing articles in an XML editor is the ability to dynamically arrange your content, and ensure that it looks good on any screen size. Using a few simple styles, you can pop out elements, highlight parts of an article, or even organize an article into multiple columns, including images. 

It's tempting to use tables to place things next to each other and organize content into grids, but tables simply aren't designed for that kind of content. They're optimized for…

As the fall approaches, digital workplace administrators are reorganizing their Igloos and ensuring files are up to date in preparation for the last quarter. Here are a few questions that have come in this week about file uploads and digital workplace architecture. 

How do article urls work? 

The url of an article or file is set when it's published. Prior to publishing it will correspond to the draft id. The url will always specify the exact Channel location, and finish with the article's…

Whether you have a digital workplace with dozens of members or thousands, member management can be a daunting task. As your organization grows and changes, your membership needs will change as well, and your Igloo is designed to adapt. Still, there are things you can do to ensure that membership isn't a chore before the first person is added to your digital workplace. 

Like content management, member management takes strategy. Membership means more than people accessing your Igloo. It carries…

Workplaces are driven by lists. Lists of members, items in a news feed, and files in a folder. Usually you rely on a platform to build those lists, with things like search indexes, or to make it easy to use lists you've created, like using Groups for notifications and access. Changing those lists can alter the very fabric of your digital workplace. But sometimes what you need can't be generated automatically. Your members need to find specific content and processes across your Igloo. So today…

Summer brings heat and questions, as well as our new Digital Workplace Playbook, a repository of strategies and best practices to help guide you through your digital transformation. Look to it for help planning through your launch and beyond. There are only a few questions this month, so we'll get to it. 

How can I enable Likes?

This question comes up in digital workplaces that are transitioning from being consumption-focused, where members are there solely to read content, to more…

Notifications are an integral portion of your content strategy, so much so that it's hard to untangle the two. When your digital workplace is getting off the ground, notifications will be one of the first ways that people interact with it. That first impression matters, so you want to ensure that what they're receiving is concise, relevant, and in tune with your overall digital workplace strategy. 

You can use notifications to drive members into your digital workplace, to send out vital…

The Forum Topics widget is the heart of a lot of team Spaces, especially HR and Q&A areas where members can consult with subject matter experts. It offers easy access to ongoing conversations, and uses the categorization options to great effect. Often compared with Microblogs, Forums are better suited to longer form and more formal communication, things that need to be easy to consult later for archival purposes. They can be useful for having project coordination discussions, answering…