Governance - A framework to facilitate decision making
The term governance often carries a negative connotation due to its association with the ideas of "rule-making" and "strict guidelines". But imagine a city street without traffic signals; without a common understanding of right-of-way, chaos would ensue. This simple analogy helps us to understand why even a simple governance plan is necessary to guide the decision-making processes of your digital workplace. Here I share how Igloo applied our own governance methodology to our Customer Care site.
Early on in the Igloo Playbook, Playbook, Stage 2, Plan, we focus on Developing a Governance Plan. Why so early in the process? Simply put, it is during the Implementation stage when you will be discussing elements of your digital workplace with many people in your organization. These people will most likely become a part of your governance team. Their initial decisions and feedback will help set the course along your digital transformation journey. If you've already completed implementation…
‘Productivity tools can create a cesspool of distraction and speculation.’ Why Slack, Teams, and others aren’t good in crisis
In this post, which was originally published in Fast Company, Igloo CMO Mike Hicks discusses how collaboration and messaging apps are stifling workplace productivity amid a crisis.
Collaboration apps like Slack and Microsoft Teams like to boast that their products are ideal in a time of uncertainty or crisis.
Not only is this pitch far from accurate, but it’s also reckless. In a world of rapid tech innovation and instant communication, the high stakes of a crisis create a critical need to stand by tried-and-true methods of sharing information.
To be clear, there is a place and benefit for tools like Slack and Teams. For one, they have lowered the barrier to entry for…
How Igloo is supporting our customers and the market during this situation
Igloo is in a unique position to help our customers, and organizations globally, prepare and communicate with their employees. Read below for an update on new initiatives we are working on to support you.
As organizations globally transition to remote work and enact their business continuity plans, I want to assure you that you have the full support of the entire team at Igloo. I also want to update you on some key initiatives we are working on to help support our customers, and organizations globally, as they work to improve communications with their employees and keep work moving forward.
Introducing the Communication & Incident Planning Zone solution
For organizations that are not currently…
Ideal remote work looks like a well-supported and connected team
Igloo CMO, Mike Hicks, shares his thoughts on remote work and what is required for organizations and employees to be successful, in this Q&A article published by Silicon Republic.
While remote work has many advantages, it also has its pitfalls if proper tools for communication and collaboration aren’t put into place. Consider, collaboration is already a big challenge for many companies, regardless of remote working.
For instance, Igloo found 32% of employees have avoided sharing a document with a colleague because it would ‘take too long to find’. However, when implemented properly, a remote work policy leads to time and money savings, as well as boasts a positive…
Governance - Value and Buy-In
In part one of a three-part series focusing on governance of the digital workplace, we look at why implementing governance program is important to your success.
If the term 'Governance' leaves you feeling unenthused, you are not alone!
According to Prescient Digital, only 47% of companieshave defined a governance model for their digital workplace.
At Igloo, we believe that building, implementing, and enforcing a good governance plan helps to integrate the digital workplace into the daily operations of your organization. What's more, in the Playbook, we show you how.
The Value of Governance
Digital workplace governance refers to the roles, policies,…
How Leadership Can Eliminate Sunday Scaries
Kristen Ruttgaizer, Director of Human Resources at Igloo shares her perspective on how employers should take the lead on alleviating the Sunday Scaries in this HR Technologist article.
The Sunday Scaries just got scarier: A study from LinkedIn reveals that nearly 80% of Americans spend their day of rest worried about the week ahead.
Even worse, 60% of these workers are stressed about their workload on Monday, and a third admit to feeling the Sunday Scaries every weekend. This anxiety not only causes actual physical stress but also damages employee engagement and productivity.
In this article, Kristen Ruttgaizer describes how employers should take the lead on alleviating the…
Content strategy: best practices for your digital workplace
We review best practices to ensure every choice you make about content is an informed one.
Let's start by looking at how to take stock of your existing content and determine what’s stale or missing. Once we have evaluated existing content, we'll take a look at what can be done for new content. We'll guide you through a content preparation plan and finish up with some practical tips on writing for a digital audience.
Why, how, and when to do a content audit
Organizations accumulate vast quantities of information. The older and bigger the company, the larger the stockpile, however,…
HR’s Time to Shine
In this article published by HR Daily Advisor, Mike Hicks, Chief Marketing Officer at Igloo provides guidance on how to successfully navigate any digital transformation initiative by understanding the three distinct personas present in each workplace.
Big-picture digital transformation often takes a back seat when organizations are overwhelmed with the digital tools themselves. With their plates full of productivity and collaboration tools, apps, and other software, leaders can often struggle to organize and may lose sight of the bigger picture or overall goals for their digital transformation efforts.
Guidance on how to successfully navigate any digital transformation initiative requires organizations to take a deep dive into the three…
Including Remote Workers in Holiday Festivities
FastCompany shares Igloo HR Director, Kristen Ruttgaizer's ideas for including remote workers at holiday parties.
Seventy percent of remote workers already feel left out of the workplace, and that feeling comes to a head during the holiday season.
Office holiday parties are one example of a tried-and-true method of showing employee appreciation.
To avoid losing out on this year-end opportunity for engagement and boosting morale, or perhaps thinking ahead to next year, get creative and brainstorm ways to bring holiday cheer to all employees—regardless of where they sit.
Here are some creative strategies to…
Content strategy and the digital workplace
In part one of this two-part series, we hear from Ashley Pergolas, Igloo's Content Strategist about what content strategy is and why it's necessary for a digital workplace.
Many of you have been managing your digital workplace for a while now and may have given little thought to creating a strategy around content. You are not alone! It's never too late to start. Read on as Igloo's Content Strategist, Ashley Pergolas, guides you through some key areas of our new Content Strategy Handbook.
Ashley, let's start at the beginning. What is a content strategy and how does that differ from a content plan?
Great question! A content strategy determines how internal and…
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