|Question
Archiving Recognitions
Hi everyone! Wondering if anyone has an archiving process and how-to for archiving recognitions. Would love to hear what you've done!
1 Answer
HI LeAnne Dennis and thanks for your question! I've seen a couple of conventions around archiving that might be helpful:
- Use channel-based archiving rules to archive all posts in the channel after a certain time period. Both blogs and forums allow for you to archive posts after days, weeks, months or years since the publish date or last comment, so that might suit.
- Create an archive channel that sits alongside your recognition channel, and move posts that have 'expired' to the archive channel, which doesn't display anywhere as a rule. I'm not warm on this one as it's a manual process, but it does work if you've got the bandwidth to do so.
- If you're more time-based, create a channel for each period. As an example, you'd create a Q3 kudos channel, which folks would submit kudos to for that quarter. Once the quarter is over, you'd replace the Q3 channel with a Q4 channel that invites submissions for that quarter. You'd remove the Q3 channel from any visibility and ideally move it to an Archive area within your site manager structure.
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4 Replies
HI LeAnne Dennis and thanks for your question! I've seen a couple of conventions around archiving that might be helpful:
Brad Rooke Does the archive rule mean they are removed from the feed view for users? I know sometimes Igloo's 'archiving' doesnt actually make the posts go away!
Morgan LeClair - good question. Using the native archiving doesn't remove the posts from the feed. They're still visible, just clearly marked as archive, and can't be edited and won't appear in search. If you wanted the posts removed outright from the feed I would suggest either of the channel-based solutions I posted in points 2 and 3 above.
Content tidiness is important across the board to ensure search results are returning the most recent, relevant content. Recognition is no exception!
Our Kudos Corner leverages a forum channel and it follows our global archive rule for forum content to archive 90 days after the last comment. This has worked well for us across our DW to allow conversations to go on as long as they are active, then archive once the conversation falls off. For our Kudos channel, this timing also works well for our quarterly reporting to include everything in the past 90 days ... yes, there is some spillover, but it is generally the quarter which helps our leaders track the kudos in their area.