Product News
We'd like to hear from you! How do you use Igloo to share critical communications with your employees?
March's Product Poll focuses on communications. Over the last several weeks the digital workplace has become the replacement for the physical office. With things often changing on an hourly basis, which solution do you use to share critical information with your employees?
- Newsroom
- Social Zone
- Leadership Center
- Virtual Townhall
- Communication & Incident Planning Zone
Submit your vote using the poll on the Customer Care homepage.
Here are 2 new training videos that support the Business Continuity Bundle and Communications and Incident Planning Zone Solution as well as some upcoming virtual training sessions around mobile strategy and more.
New Training Videos
- Business Continuity Bundle - Learn about what the Business Continuity Bundle is and how the services and solutions included in this bundle can help your organization communicate and collaborate in times of crisis.
- Communications and Incident Planning Zone Solution - Learn how to configure and populate content in the solution which helps maintain business continuity for leaders or project team members who are responsible for communications during times of crisis.
The M…
Igloo's latest solution, the Communication & Incident Planning zone, enables your organization to improve how you communicate with your employees, helps you transition to remote work, and enables you to better plan and enact your business continuity plans during times of crisis.
Igloo’s Communication & Incident Planning solution provides a secure, central hub for company information and conversation to keep business moving. Regardless of location or whether employees work from a desktop or mobile device, Igloo enables business continuity by helping companies bring together remote workforces.
What is the Communication and Incident Planning Zone?
- A single place to store and share policies and procedures
- Capability to broadcast up-to-the-minute messages to the…
Learn about upcoming Igloo University virtual training sessions and enroll today!
Upcoming Theory & Strategy Training
- Planning Your Digital Workplace Launch - Tuesday, March 17, 12:00pm - 1:00pm EST
- Driving Engagement: Tactics & Campaigns - Thursday, March 19, 12:00pm - 1:00pm EST
- Maximizing Mobility - Tuesday, March 24, 12:00pm - 1:00pm EST
- Evolving Your Digital Workplace - Thursday, March 26, 12:00pm - 1:00pm EST
Upcoming Hands-On Platform Training
- Widget Wednesday - Introduction to Widget Configuration - March 18, 11:00am-12:30pm EST
- Widget Wednesday…
The March Product Release has arrived in your digital workplace!
 | What's available with this release?
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For details, view the March Release Notes.
Here's what you need to know about the March 2020 Product Release.
 | What's included in the March 2020 Product Release?
|
Addition of content auto-restore functionality
Every user knows the frustration of composing a long,…
Learn about upcoming Igloo University training sessions and enroll today!
NEW COURSE - Introduction to Data Feeds - Thursday, March 19, 1:00 pm - 2:30 pm EST
- This brand new hands-on training session will get you started working with Data Feeds for your digital workplace.
Upcoming Hands-On Platform Training
- Digital Workplace Layout - Thursday, March 5, 2:00pm - 3:30pm EST
- Solutions Management 101 - Friday, March 6, 11:00am - 12:30pm EST
- Solutions Management 102 - Friday, March 6, 1:00pm - 2:30pm EST
- Digital Workplace Management 101 -…
Join us for a live webinar and ask any questions you have about Igloo – don't miss your chance to register!
 | Join the conversation with our experts to get the answers to your questions on all things Igloo. |
February's Product Poll: What additional functionality would you like to see in the mobile application? Branded digital workplace experience for employees, Improved administration and distribution capabilities, Enhanced editing capability of documents from mobile devices, Ability to take quick actions e.g. direct call from People Directory contact, Reports on mobile usage and activity.
Thank you to everyone who participated in this month's Product Poll. Your feedback helps us make informed decisions about improving our product.
Here are the results from 72 votes across 44 organizations.
- Branded digital workplace experience for employees - 31%
- Ability to take quick actions e.g. direct call from People Directory contact - 24%
- Reports on mobile usage and activity - 19%
- Enhanced editing capability of documents from mobile devices - 17%
- Improved administration and…
A monthly Q&A from Igloo Support
February has been a long month, made longer by the leap year, but has brought webinars, training opportunities, and as always, a new release. And with those come new questions, so here's a few we've received in Support over the past few weeks.
Can I print a wiki article?
Absolutely! It's not a common use case, but some organizations need printed copies of safety information or workplace policies to make available to members in the office, or members who aren't able to engage directly with…
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Recent Comments
- March 2020 Product R…I don't think I've ever seen my users SO happy about an update! The auto-recovery and the "don't notify" are HITS.
- March 2020 Product R…I agree that the new 'don't notify' feature is an excellent addition. Hopefully in a future update it can also be configured to not notify anyone @mentioned as well. (We have already provided this feedback to our Customer Success lead )
- March 2020 Product R…Hi Ashley Thomma! Great question - When you subscribe groups to channels or content, they will automatically be considered followers of those items. When the editor makes a change and opts out of sending notifications, those subscribers/followers will not receive an update of the change.
- March 2020 Product R…Hira Zahid "Don't notify followers of edits" - this is amazing, but does it also apply to subscribers? There are plenty of channels we have that don't have specific followers but have many subscribers. Wondering if this works for both groups or just the one.
- March 2020 Product R…Jared Cohen-Richards - Thank you for sharing your feedback. As a member of the product strategy team, we love hearing this!
Amanda Wood - Great question! Notify Followers functionality impacts mobile feed as well. If the editor opts out of sending notifications, users of the mobile application will not see the edit in their feed. - March 2020 Product R…I concur. I am super happy about being able to control who gets notified about the edits of content. HOWEVER, release notes do not mention the impact on the Mobile app feed. Does it apply there? Will everyone still see the edits in the feed?
- Product Poll Results…Hi Karen,
I've passed this up to your Technical Account Manager, who will be in touch shortly regarding that matter. - March 2020 Product R…"Don't notify followers of edits" — GAME CHANGER
- Product Poll Results…Will option #1 (Branded digital workplace experience for employees - 31% ) be included in the 2020 roadmap? Is this something we can expect to see by the end of this year? :)
- Product Poll Results…I didn't vote, because our #1 priority isn't additional functionality in the mobile app. Rather, it's ensuring that what should be basic functionality is working.
We need the Igloo defect that is preventing it from working as it should with our Okta authentication fixed. We can't roll out mobile to our user base until that gets fixed. I know…
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