Product News
We've been hard at work over the last few months adding new resources to Igloo University, so it's time for another Training Resource Round-Up post to summarize what's available.
Customer Care Community Video
We created a video to highlight the benefits of being a member of the Igloo Customer Care Community.
Updated Training Video Center
We are pleased to announce that we've made some changes to the Igloo University Video Center. Benefits of these updates include:
- Promotes Customer Engagement: Customers now have direct access to the comment, like, and rating features on the wiki pages that house the videos.
- Improved User Experience: Simplified architecture and…
 | What's available with this release?
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For details, view the January Release Notes.
Here's what you need to know about the January Product Release.
 | What's included in the January Product Release?
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Direct messaging through Microsoft Teams via profile avatars
This Microsoft Teams integration is the latest in a series of Igloo enhancements designed to solve productivity challenges by surfacing information,…
Learn about Igloo University's upcoming training opportunities and reserve your spot today!
Start the New Year off right with some great learning opportunities, including hands-on training and webinars. View the upcoming opportunities listed below, available through Igloo University as part of your Support Package. (Program Details)
Hands-On Training
- Solutions Management 101 - Wednesday, January 8, 11:00 am to 12:30 pm EST
- Solutions Management 102 - Wednesday, January 8, 1:00 pm to 2:30 pm EST
- Digital Workplace Layout - Thursday, January 9, 2:00 pm to 3:30 pm EST
- Digital…
Provide your feedback on how we can improve the Froala WYSIWYG Editor by voting in this month's Product Poll.
January's Product Poll is about improving the WYSIWYG editor within the Igloo platform.
What improvements would you like to see in the WYSIWYG editor?
- Advanced image management (ability to crop images, resize, etc.)
- Enhancements to tables
- Additional formatting and styling options
- Ability to export content to PDF
Submit your vote using the poll on the Customer Care homepage.
Note: You must be signed in to view the poll and submit your vote.
December's Product Poll: What functionality would you like to see included in the next version of the File Manager application? Inline editing, simultaneous editing, advanced search, support for O365 files, support for Box/Dropbox/Google Docs, recent files
We're ending the year with some more great input from our customers! Thank you to everyone who participated in this month's Product Poll.
Here are the results from 72 votes across 30+ organizations.
- Inline editing of a file - 28%
- Simultaneous editing of a file - 37.5%
- Advanced search - 3%
- Support for O365 files - 12.5%
- Support for Box, Dropbox, and Google Docs files- 15%
- Recent files - 4%
Stay tuned for January's Product Poll!
The December Product Release has arrived in your digital workplace!
 | What's available with this release?
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For details, view the December Release Notes.
Here's what you need to know about the December Product Release.
 | What's included in the December Product Release?
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Global setting - File Manager
The new File Manager application (beta version) allows users to browse and manage their files and folders through a new user interface that's simple and intuitive. In this release, a new global…
It's time to vote! Let us know how we can improve the new File Manager application.
December's Product Poll focuses on the new File Manager, currently available through our beta program.
What functionality would you like to see included in the next version of the File Manager application?
- Inline editing of a file
- Simultaneous editing of a file
- Advanced search
- Support for O365 files
- Support for Box, Dropbox and Google Docs files
- Recent files
Haven't tried the File Manager Beta Program yet? Download the application, try it out, and provide your feedback.
Submit your…
Answers to some of the questions received by Igloo Support this month.
As the end of the year approaches, Administrators begin updating their digital workplaces access rules to reflect the changes in their organizations, cleaning up old rules and build new ones as they see the shape of things to come. This month we received a number of questions on restricting Access.
How do I restrict access for a member?
This is a common question, and it's worth examining the core principle of Access. In your digital workplace, you always add rules to grant people access. By…
About this channel
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Get the latest product news - updates, release information and new features.
Recent Contributors
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OfflineCorey Symonds
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OfflineDan Latendre
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Recent Comments
- January Product Rele…Hi Jared Cohen-Richards, the two-column column layout is tied to the "Tile" Directory Layout option (Member Directory > Action Button > Settings). If this is not the appearance you are getting when selecting the "Tile" option, please contact our Support Team (support@igloosoftware.com) so they can further investigate this behavior.
- January Product Rele…Re: Decreasing columns of tiles from 3 to 2
Is there any way to make this layout not look so desolate of information? Settings do not provide any toggle to 2 columns (or the previous 3, preferably). Am I missing this somewhere? - January Product Rele…Thank you!
- January Product Rele…Hi Mirek Kucharzyk, these new features are targeted to be live in your digital workplace on January 16th. You can keep an eye on our release calendar here.
To preview these features right now, you will need to navigate to your workplace's preview. This can be accessed by navigating to Control Panel > Community Details > Community Preview… - January Product Rele…Great update regarding messaging using Teams. Where do I enable it? I checked global settings, but couldn't find anything regarding teams there.
- January Product Rele…A great set of updates and bug fixes this month! Excited for the potential of teams messaging as we integrate our DWP further with 0365.
- December Product Rel…Re: the known issue with fix scheduled for Cycle 50, when is Cycle 50 due to launch? Thanks!
Oops, nevermind -- found it (next week!): https://customercare.igloosoftware.com/support/product_zone/target_release_calendar/cycle_50_target_release_to_production )
Thanks! - New Product Poll: Im…I'd like to have more advanced formatting and styling options!
- New Product Poll: Im…I would like to see a more robust formatting engine. I am always going in and tweaking the HTML because of the inconsistent formatting. Also, we are working to not use tables as much as possible to keep the pages responsive.
My $.02 - New Product Poll: Im…Hi Dan Latendre , there is a small enhancement in the WYSIWYG that will bring great value to multi language locations like us (Israel) - this is the RTL "right to left", and LTR "left to right" the ability to align text direction to the right will solve many of our localization issues.
https://www.froala.com/wysiwyg-editor/examples/rtl-ltr-custom…
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