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January 22, 2020
By Corey Symonds
We've been hard at work over the last few months adding new resources to Igloo University, so it's time for another Training Resource Round-Up post to summarize what's available.
Customer Care Community Video
We created a video to highlight the benefits of being a member of the Igloo Customer Care Community.
Updated Training Video Center
We are pleased to announce that we've made some changes to the Igloo University Video Center. Benefits of these updates include:
- Promotes Customer Engagement: Customers now have direct access to the comment, like, and rating features on the wiki pages that house the videos.
- Improved User Experience: Simplified architecture and…
January 16, 2020
By Jesse Langstaff
What's available with this release?
For details, view the January Release Notes.
Here's what you need to know about the January Product Release.
What's included in the January Product Release?
Direct messaging through Microsoft Teams via profile avatars
This Microsoft Teams integration is the latest in a series of Igloo enhancements designed to solve productivity challenges by surfacing information,…
January 6, 2020
By Corey Symonds
Learn about Igloo University's upcoming training opportunities and reserve your spot today!
Start the New Year off right with some great learning opportunities, including hands-on training and webinars. View the upcoming opportunities listed below, available through Igloo University as part of your Support Package. (Program Details)
Provide your feedback on how we can improve the Froala WYSIWYG Editor by voting in this month's Product Poll.
January's Product Poll is about improving the WYSIWYG editor within the Igloo platform.
What improvements would you like to see in the WYSIWYG editor?
- Advanced image management (ability to crop images, resize, etc.)
- Enhancements to tables
- Additional formatting and styling options
- Ability to export content to PDF
Submit your vote using the poll on the Customer Care homepage.
Note: You must be signed in to view the poll and submit your vote.
December's Product Poll: What functionality would you like to see included in the next version of the File Manager application? Inline editing, simultaneous editing, advanced search, support for O365 files, support for Box/Dropbox/Google Docs, recent files
We're ending the year with some more great input from our customers! Thank you to everyone who participated in this month's Product Poll.
Here are the results from 72 votes across 30+ organizations.
- Inline editing of a file - 28%
- Simultaneous editing of a file - 37.5%
- Advanced search - 3%
- Support for O365 files - 12.5%
- Support for Box, Dropbox, and Google Docs files- 15%
- Recent files - 4%
Stay tuned for January's Product Poll!
The December Product Release has arrived in your digital workplace!
What's available with this release?
For details, view the December Release Notes.
Here's what you need to know about the December Product Release.
What's included in the December Product Release?
Global setting - File Manager
The new File Manager application (beta version) allows users to browse and manage their files and folders through a new user interface that's simple and intuitive. In this release, a new global…
It's time to vote! Let us know how we can improve the new File Manager application.
December's Product Poll focuses on the new File Manager, currently available through our beta program.
What functionality would you like to see included in the next version of the File Manager application?
- Inline editing of a file
- Simultaneous editing of a file
- Advanced search
- Support for O365 files
- Support for Box, Dropbox and Google Docs files
- Recent files
Haven't tried the File Manager Beta Program yet? Download the application, try it out, and provide your feedback.
Answers to some of the questions received by Igloo Support this month.
As the end of the year approaches, Administrators begin updating their digital workplaces access rules to reflect the changes in their organizations, cleaning up old rules and build new ones as they see the shape of things to come. This month we received a number of questions on restricting Access.
How do I restrict access for a member?
This is a common question, and it's worth examining the core principle of Access. In your digital workplace, you always add rules to grant people access. By…
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