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Sharing and curating digital workplace best practices

Building a successful digital workplace is no easy feat—that's why we created the Best Practice Center. A place to find and share digital workplace best practices at every stage in your digital transformation journey.

Best practices

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Best Practices - Evolve Stage(27)
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Best Practices - Implement Stage(55)
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Best Practices - Launch Stage(13)
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Best Practices - Plan Stage(26)
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Best Practices - Prep Stage(6)
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Best Practices - Solution Stage(1)

Recent Updates

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Check out the latest additions and updates to the Best Practice Center.

January 6, 2020

Creating visually accessible CTAs (BP) (Version Added)
By Jesse Langstaff|Playbook
4 months ago

December 31, 2019

Assembling your launch team (BP) (Version Added)
By Ashley Pergolas|Playbook
4 months ago

December 27, 2019

Creating a realistic timeline and schedule (BP)
By Ashley Pergolas|Playbook
5 months ago
Creating a compelling executive summary (BP)
By Ashley Pergolas|Playbook
5 months ago

December 23, 2019

Creating a launch schedule (BP) (Version Added)
By Ashley Pergolas|Playbook
5 months ago

December 12, 2019

Assembling your launch team (BP) (Version Added)
By Ashley Pergolas|Playbook
5 months ago

November 28, 2019

Deleting versus archiving content (BP) (Version Added)
By Ashley Pergolas|Playbook
6 months ago

November 27, 2019

Determining which channel/content type to use (BP)
By Ashley Pergolas|Playbook
6 months ago

Browse by Title

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15 Quick tips to drive adoption and engagement (BP)

Adding new channels (BP)
Allowing external stakeholder access to your digital workplace (BP)
Assembling your launch team (BP)
Assessing risk at launch (BP)

Branding your digital workplace (BP)
Building a Policy Wiki
Building use cases (BP)
Building user habits in 21 days (BP)
Building your information architecture (BP)
Building your navigation (BP)
Building your own widget (BP)
Building your site structure (BP)

Choosing images for your digital workplace (BP)
Communicating effectively to ensure retention (BP)
Communicating to your organization effectively (BP)
Configuring Pages in your digital workplace (BP)
Considerations for a successful digital transformation (BP)
Considering mobile in your design (BP)
Continuing excitement after an event ends (BP)
Create a COP for authors (BP)
Creating a compelling executive summary (BP)
Creating a file naming taxonomy (BP)
Creating a Help Desk for your digital workplace (BP)
Creating a label & tag strategy (BP)
Creating a launch budget (BP)
Creating a launch schedule (BP)
Creating a project plan (BP)
Creating a realistic timeline and schedule (BP)
Creating a visual hierarchy (BP)
Creating consistent page layouts (BP)
Creating content templates (BP)
Creating effective Recommended Search Results (BP)
Creating engaging communications (BP)
Creating location-based pages (BP)
Creating more accessible content (BP)
Creating naming conventions for Member Groups (BP)
Creating navigation paths for the Networked Enterprise Edition (BP)
Creating questions for a needs assessment (BP)
Creating SOPs for content creation (BP)
Creating templates for your digital workplace (BP)
Creating visually accessible CTAs (BP)

Defining governance and enabling members to follow it (BP)
Deleting versus archiving content (BP)
Determining outcomes for your launch (BP)
Determining success metrics (BP)
Determining which channel/content type to use (BP)
Directing users to relevant content (BP)
Doing a content audit (BP)
Drawing attention or driving actions with a single CTA (BP)
Driving engagement through profiles (BP)
Driving team collaboration in your digital workplace (BP)

Engagement recommendations (BP)
Engaging your mobile users (BP)
Ensuring your users receive email notifications (BP)

Getting private employee feedback (BP)
Getting the right visual design (BP)
Getting your governance plan ready (BP)
Governing your Recommended Search Results (BP)

How to create a vision statement (BP)
How to archive content (BP)
How to create an extranet (BP)
How to identify risks (BP)
How to identify your key stakeholders (BP)
How to measure business value (BP)
How to use spoke sites (BP)
How to write great content (BP)
Human Resources as a key stakeholder (BP)

Identifying factors that can skew your data (BP)
Improving findability - Part 1 (BP)
Improving findability - Part 2 (BP)
Improving knowledge management in the healthcare industry (BP)
Improving workplace communication processes (BP)

Keeping it simple when building your site (BP)

Managing change management during launch (BP)
Managing hidden content (BP)
Measuring Blog Success
Measuring the effectiveness of your digital workplace (BP)
Measuring the readability of content (BP)
Migrating policies to folders or wiki pages (BP)
Moderation as a translation solution (BP)

Onboarding new hires (BP)

Picking the right technology partner (BP)
Profiling your users (BP)
Publishing news articles (BP)

Raising security awareness (BP)
Review contract details (BP)
Rules for setting goals (BP)

Saving catered content versus global content (BP)
Setting clear goals & objectives at launch (BP)
Setting design and content standards before building (BP)
Setting Goals & Objectives (BP)
Setting line lengths for page layouts (BP)
Setting up a domain for your digital workplace (BP)
Setting up a template for a spoke site (BP)
Setting up an approval process for your launch plan (BP)
Setting up governance for the Networked Enterprise (BP)
Setting up groups & permissions (BP)
Setting up primary navigation for your site (BP)
Setting up vertical tabs in your site (BP)
Simple rules for site architecture (BP)
Start Small, Think Big (BP)
Storytelling through curated content (BP)
Supporting local language (BP)
Supporting visibility of corporate documentation (BP)
Surveying employees for feedback (BP)

Taking a phased approach to Recommended Search Results (BP)
Techniques to improve your search results (BP)
The role of the Digital Workplace Manager (BP)
Tips for using Workplace Bookmarks (BP)
Top 10 human factors of change management (BP)
Turn your homepage into destination page (BP)
Turning information into knowledge (BP)

Understanding common digital workplace groups/communities (BP)
Understanding the relationship between a taxonomy and labels (BP)
User testing for new areas of your digital workplace (BP)
Using a Content Slideshow to feature corporate news (BP)
Using forums for information gathering (BP)
Using multiple CTAs (BP)
Using Solution templates (BP)
Using Spaces and Spokes
Using subscriptions effectively and with purpose (BP)
Using the right channel for the right company-wide information (BP)
Using Wiki articles versus HTML Widgets for scalability (BP)

When to communicate using a Blog versus a Microblog (BP)
When to create an SOP versus a How-to article (BP)
When to use a Page versus a Space (BP)
When to use a Wiki article versus an uploaded document (BP)

Additional Resources

Explore additional resources to support your digital transformation journey.

Resource Center
Digital Workplace Playbook
Support KB
Igloo University

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