What is it?

The Salesforce Chatter widget Integrations widget provides a portal into your Salesforce environment, allowing you to view and add to your Salesforce Chatter feed.

Features and functionality

The Salesforce integration widgets provide many of the features available in the Salesforce web interface:

Share thoughts

You can add plain-text posts to the chatter feed through the Share tab.

Share links

You can share a link via the Link tab. This requires a URL and can include a description, which will appear as the linked text, and plain-text comments.

Share files

You can upload a file to share and include a plain text comment to go along with it.

Create a poll

You can create a quick poll that others can vote on in the Poll tab with up to ten options.

Search

You can search existing chatter entries in the search tab.

Comment

You can comment on any post in the chatter feed. Comments are always plain-text and are not threaded.

Like

You can Like any post or comment.

@mention Salesforce members

You can directly address individuals by typing the “@” symbol followed by their name. Options will appear which you can select.

Limitations

• Only English language use is supported in the Salesforce Chatter integration.
• Files cannot be posted from the Igloo file system.
• Firefox on Android mobile devices is not compatible with Salesforce Chatter.
• Salesforce imposes API limits “per user per hour” which may result in some users unable to access this widget at certain times.

How to add a Salesforce Chatter widget

Step 0: Enable CORS

Salesforce integration widgets require CORS to be enabled in your Salesforce instance. To enable CORS, see Salesforce - Enabling CORS. 

Step 1: Add a widget

Add an Integrations widget to your page. 

Step 2: Select Salesforce Chatter

Edit the widget and select the Salesforce Chatter option from the list.

Step 3: Enter your Salesforce instance URL

Enter the full URL for your Salesforce instance. Ex. https://na34.salesforce.com

Step 4: Select your instance type

Use the dropdown to select whether you are connecting to a production or sandbox instance of Salesforce.

Step 5: Select your feed type

Select which feed type you want to display. The options are: community, group, topic, opportunity, or account.

Step 6: Enter the feed name

Enter the full name of the feed you want the widget to display.

Note: Setting the field type to Community, and a feed name of “internal” will show the user’s default feed.

Step 7: Configure advanced options (optional)

Selecting Advanced Options will expand a list of additional features. You can enable or disable them as appropriate.

Feed Size - Use this option to set the maximum number of posts to show inside the widget.