Control whether users can create content (including comments) via email. You can control this functionality for the entire workplace or by channel.

See Adding content via email for information about how users interact with this feature.

Sections in this article:   

• Considerations and caveats
• Managing content creation via email in your digital workplace
• Toggling whether specific channel types have default email addresses
• Configuring the email address of a channel

Considerations and caveats

Channels that support content creation via email

You can configure the following channels to allow users to post content via email:

• Blog
• Calendar
• Folder
• Forum
• Microblog
• Wiki

Managing content creation via email in your digital workplace

Toggle whether users in your workplace can send in content via email at all.

You must be a workplace administrator to follow these steps.

1. SelectControl Panel on the Userbar.
2. Under Settings, select Global Settings.
3. In the section Email Content, select Enable content creation via email to allow users to email content into channels. Deselect this option to prevent users from emailing content into channels.
4. (Optional) If content creation via email is enabled, toggle which channel types have default email addresses. See the related section below for more information.
5. Select Save to apply your change.

Toggling whether specific channel types have default email addresses

When emailing content is enabled, you can configure which channel types support having a default email address. When enabled, your digital workplace automatically creates email addresses for channels of the corresponding type. Channels will default to this email address if no other email address has been configured for them. By disabling default email addresses for a channel type, channels of that type must have an email address manually configured for them before they can receive content via email.

You must be a workplace administrator to follow these steps.

1. SelectControl Panel on the Userbar.
2. Under Settings, select Global Settings.
3. Under Email Content, select which channel types will have default email addresses.
4. Select Save to apply your change.

Configuring the email address of a channel

When emailing content is enabled, you can configure a channel to use a default email address (if enabled), a specific email address, or not to support emailed content at all. Users who have access to add content to a channel can use a channel's email address to do so via email.

You must have at least edit access to a channel to follow these steps.

1. Go to the channel you want to configure.
2. Select Actions followed by Settings.
3. Under Email Content, select one of the following options:
   • Use default email address provided
   • Use a custom email address
   • Do not allow posted content to this channel via email
4. If you selected to use a custom email address, enter it in the provided text box.
5. Select Save to apply your change or Cancel to leave this page without applying your changes.