Release Summary

• A new reporting service called Workplace Analytics*
• Support for Embedly when sharing external links
• Calendars always indicate the time zone of the event
• A new default and maximum setting for session timeout
• Cooldown period after 5 failed login attempts
• An update to the help text in email notifications
• Expanding support from Google Drive to Team Drive*
• Bug Fixes

A new reporting service called Workplace Analytics.*

A new embedded reporting service is available called Workplace Analytics, providing insight into overall trends in user activity, content creation, and engagement.

Any user that has administrative privileges or belongs to the group which has the Access Analytics role can navigate to and view reports. Click on the cog in the user bar to access the Control Panel and Select Workplace Analytics under Optimization.

Workplace Analytics is comprised of five distinct views: Summary, Members, Activity, Top Content, and Leaderboard. Summary provides a snapshot of the overall health, while each subsequent view provides more granular insight and dynamic displays.

On both the Member and Activity pages, clicking an item in the legend removes that series of data points from the report. In Top Content, each content object is hyperlinked and on click will open in a new browser window to simplify discovery.  

Preset filters for each report provide quick access to the most common date ranges: the last 4 weeks, 12 weeks, 6 months, and 12 months. All data surfaced in Workplace Analytics is also accessible via data feeds, supporting custom date ranges and more robust filtering. 

*Note: Social Analytics will be deprecated and no longer accessible via the Control Panel. 

Read the Workplace Analytics knowledge base article

Support for Embedly when sharing external links.

There are two versions of the WYSIWYG editor: a full view and a compact view. The full view is used for more advanced content publishing, while the compact view is used for more light-weight content sharing such as microblogs, comments, and replies.

A new plugin, called Embedly, is now available in the full editor. Accessible via the toolbar, this feature enables a publisher to convert a URL to an embeddable card, creating a more engaging way to present content from third-party applications or sites.

Embedly supports over 400 content providers for sharing rich media, such as audio, video, and photos. Embed an Apple Keynote or PowerPoint presentation, content from your networks on LinkedIn or Facebook, news on CNN and Forbes, or an all hands meeting from Livestream.

Read the WYSIWYG Editor knowledge base article.

Calendars always indicate the time zone of the event.

The Calendar feature allows you to create a community calendar that displays events from multiple sources. You can have a calendar for company events or for a specific team.

A Calendar Events widget pulls in content from one or more Calendar channels, and displays their content on a page or space, in the format you choose.

In the control panel, under Settings – Localization, administrators may choose to display time zone values for all events or just those that occur outside the site’s default time zone.

When set to display all, the time zone that the event is created in will be clearly indicated to the user within the Calendar channel and each widget layout (upcoming, daily, monthly).

Read the Calendar Widget knowledge base article

A new default and maximum setting for session timeout.

The session timeout determines the time a user can remain idle before the session is terminated, requiring the user to log in again. The default setting is now 3 hours.

To configure the session timeout, click on the cog in the user bar to access the Control Panel and Select Sign In Settings under Membership. The maximum session length is now 30 days.

Read the Sign-In Settings knowledge base article.

Cooldown period after 5 failed login attempts.

Customers using native Igloo authentication will now notice that they must wait for 10 minutes following 5 failed login attempts. During this cooldown period, any new login attempts will not be successful even if the correct credentials are provided by the user. 

During the cooldown period, it is still possible to use the “Forgot your password?” link to reset your password, following this the user would once again be able to login. The cooldown period will be enforced across devices, so it will not be possible to log in using another device during this period.

Read the Authentication knowledge base article.

An update to the help text in email notifications.

Some content that spurs the creation of an email notification includes images or video. In order to indicate the presence of this content and to help encourage the user to visit Igloo, the text in the notifications has been updated to read: [Use the button below to view additional content].

Read the Branded Notifications knowledge base article

Expanding support from Google Drive to Team Drive.*

The Google Drive Integrations widget provides a portal into your existing files stored in Drive. Through it you can view, add, and download files in Google Drive, or open and edit directly in G Suite.

In order to support the ever increasing collaborative nature of work, the Google Drive integration now supports Google Team Drive. This will allow customers to connect a Team Drive using a Team ID, and search, view, edit, and update documents within that file repository.

*Note: this feature is targeted for release on March 8, 2018.

Read the Google Drive - Integration knowledge base article

Bug Fixes

The following bugs have been fixed in this release:

• 4110 - Add a task in the Task Widget does not add a personal task to the to-do list.
• 7028 - Including a line break in a <span> tag generates &nbsp characters in the editor.
• 7121 - Reset password form validation not recognizing greater than 30 characters.
• 7611 - Upload fails silently when uploading the same attachment twice during content creation.
• 8209 - The "IsArchived" field on content JSON is always set to false.
• 8412 - Fixed an issue where search queries were taking too long to return results.
• 8419 - Fixed an issue where text incorrectly appears in Membership Management.
• 8423 - Cannot select the full view in the Blog Widget after selecting the compact view.
• 8458 - Fixed an issue where email notifications were being directed to spam.
• 8494 - A user’s first or last name cannot be updated without updating the email address.
• 8649 - URLs without the https:// prefix appear broken in email notifications.
• 8687 - Salesforce Chatter (Integration Widget) not working on iOS.
• 8754 - OneDrive (Integration Widget) presenting errors when accessing using Internet Explorer.
• 8819 - Expanded font size options (16 pt.) in the WYSIWYG editor.
• 8849 - Invalid session error when accessing data feeds across a network of sites.