Use search to find content and people within a digital workplace. Performing a search involves entering text into an available search box and viewing a list of selectable quick search results, or pressing enter to view a more extensive search results page. These results will not include archived content or content that a user does not have at least Read Level Access to.

Check out the article Searching your digital workplace to learn more about constructing search terms.

Search box availability

Search is available from the following locations and features:

  • Userbar: Searches the entire workplace.
  • Unified Search Widget: Searches content in a digital workplace and files connected third-party repositories.
  • Search Box Widget: Searches specific content types and locations based on how it has been configured.
  • Channels & Content: Searches content on the current Channel. Only available for Forums, Blogs, Calendars, and Wikis.
  • People Directory: Searches members of the workplace.

In addition to these primary locations, search is also implemented in other locations to make publishing, configuring, and managing the workplace easier. For example, adding Related Content involves using search to find the content to relate to, and adding links in the WYSIWYG allows you to search your workplace for content to link to.

Quick search

After entering text in a search box, a list of ten matches will be displayed. These results can contain a list of relevant of people and content, any of which can be navigated to by clicking the item. The quick search results list provides links to "View All People" and "View all results". Selecting either of these items will provide navigation to the search results page filtered either people or content.

If none of the quick search results are desired, you can press enter (if the search box is active) to navigate to a more extensive search results page.

Search results page

After entering text in a search, you can press enter to navigate to a search results page. In addition to providing an extensive list of results, the search results page provides filtering options that can be used to refine search results. Read the article Searching your digital workplace to find out more about these filters, advanced search terms, search history, searching the networked enterprise hub, and spellcheck suggestions.

Order of search results

Search results are returned based on an algorithm for relevance with a few influencing factors. It prioritizes exact matches over near matches. It puts matches in titles above body content. Post date and activity of the content also impacts the order results appear in.

Search terms that match a Recommended Search Results keyword will always display at the top of the search results page.

Search History

Signed in members of a digital workplace can quickly rerun their past queries when on the Advanced Search page (search results page). This search history is unique for each member of the digital workplace. Additional information about interacting with these past queries can be found in the article Searching your digital workplace.

In a Networked Enterprise, if searching the hub from a spoke is enabled, a member's search history will be a combination of queries that they've made in a specific spoke and the hub.

Recommended Search Results

Recommended Search Results give you the ability to surface digital workplace content prominently in search results based on specific keywords. These keywords are placed on content by workplace administrators, and when a user in your workplace performs a search that contains the keyword, the matched content will appear at the top of the search results list with a Recommended label. 

Search Indexing

Search looks at content that has been indexed. Indexing is a process that occurs shortly after new content has been created or updated but is not immediate. 

Content has the following information indexed:People have the following information indexed:
  • Title
  • Description
  • Body
  • Attachments
  • Labels
  • Document contents (if a preview is generated)
  • First name
  • Last name
  • Email Address
  • Profile fields

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