Last Updated:
June 21, 2021
by
Jesse Langstaff
| Version: 6
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Setting up Mouseflow
What is Mouseflow?
Mouseflow is a third-party tool used to gain insights on User behavior. It does this by recording User activities such as mouse clicks and movement. Mouseflow requires a subscription to use.
Setting up Mouseflow
The following steps will place the tool on every page within your digital workplace. Refer to Mouseflow’s Installation Guide for more information about Mouseflow configuration settings.
1. Locate and copy your Mouseflow account’s tracking code
Log into Mouseflow and navigate to Settings > Tracking Code. This tracking code will take the following form.
<script type="text/javascript">
window._mfq = window._mfq || [];
(function() {
var mf = document.createElement("script");
mf.type = "text/javascript"; mf.async = true;
mf.src = "//cdn.mouseflow.com/projects/123.js";
document.getElementsByTagName("head")[0].appendChild(mf);
})();
</script>
2. Create a JavaScript file from the tracking script
Copy your tracking code into an editor such as Notepad or Notepad++. Save this file with the name and extension:
mouseflow.js
3. Upload the mouseflow.js file into a Folder Channel in your digital workplace.
4. Give All Members Read Level Access to the mouseflow.js file.
This allows the script to run for all members of your digital workplace.
5. Copy the download link of the mouseflow.js file
Right-click the download button on the mouseflow.js page. From the resulting menu, select “Copy link address”.
6. Navigate to your digital workplace’s header
Access your header by navigating to:
https://{your digital workplace domain}/admin/presentation/header
7. Create a reference to the mouseflow.js file in your digital workplace’s header
Add a script tag to the header that uses the link copied from step 5 as the file source. This would take the form:
<script src="https://{your digital workplace domain}/download/themes/mouseflowjs?attachment=1"></script>
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