Create a digital destinationThink of your digital workplace as a single destination for your organization - a digital doorway, so to speak. It is a place where your employees start their day, and where they come back to communicate, collaborate and work with others. Be sure to design a digital destination that:
- Is easy to use
- Supports your corporate culture
- Promotes your corporate brand
- Is compelling and relevant to your employees and their work
- Is fun and social
Solve real business challengesThe primary purpose of a digital workplace is to help organizations solve business challenges. Be sure that you have defined and prioritized those challenges and have clear goals, objectives and measures to address them.
Set up "Instant On"Don't make your users find your digital workplace, bring it to them. Configure single sign on and set the site as the default homepage in the corporate browser.
Make it easy to useThe KISS rule, rules. Try and keep your digital workplace simple and easy to use. Too many organizations try to do to much, and end up confusing their end users. Think about a crawl, walk, run strategy.
Make it fun and engagingAll work and no play will make your digital workplace dull and boring. Be sure to make it fun (e.g. add a social zone) and encourage, even reward two way communications.
Make it mobile friendlyThe nature of work is changing. Work is more virtual than ever before.
Embrace emailYou can't forget about your email junkies. Remember, your Gen X and baby boomers grew up in the digital world relying on email as their primary communication tool.
Centralize employee authenticationAdding, removing and managing users can be a daunting task. Simplify this process by using a centralized directory tool such as Active Directory.
Integrate with other applicationsYour digital workplace must play nice with the other applications in your organization. Employees have their favorite productivity tools and companies standardize on corporate tools. Be sure you have a plan so that these tools work seamlessly in your solution.
Measure success from dataYou have big dreams for your digital workplace solution. You have put the time in to create a strategy with key goals, objectives and timelines. Be sure your are ready to measure and validate your success from analytics.