Stage 2: Plan

Creating your digital workplace plan

The second stage of your digital transformation journey is focused on the creation of a digital workplace plan with our consultants. We believe that digital transformation must align with your company’s objectives and overall IT strategy. Every goal should be achievable, measurable, and realistic. Without a solid plan, your efforts are at risk of becoming misguided or hijacked by competing projects.  

Building your digital workplace plan 

 You've chosen a technology partner
 You've completed your prep work
✔  You've assembled your team

It's time to build your digital workplace plan.

During the Plan Stage of your digital transformation journey, our consultants work with you to build a digital workplace plan. Where possible, our experts build on your existing plans, using them as fundamental building blocks. These can include items such as:

  • Business case
  • Requirements documents
  • Use cases
  • Survey data
  • Gap analysis

A digital workplace plan outlines what you're trying to achieve, how you're going to get there and when, where you are now, and what outcomes you expect. Without a well-defined strategy in place, it becomes extremely difficult to reach your goals and measure success (including ROI and ROO). 

This plan also plays a key role in providing key sponsors and stakeholders with the information they need to understand how the digital workplace will improve productivity, innovation, and competitive advantage.

Diagram_SolutionsDeliveryFramework_KickOff.png

Note: This diagram represents a common project workflow and is provided solely as an example. Your project’s workflow may differ depending on services purchased.

Components of a digital workplace plan

Over the past decade, Igloo experts have been refining the key components or ingredients of a successful digital workplace plan. In this section, we've assembled a complete working example of a digital workplace plan and its components. 

Where possible, we have included instructions, explanations, examples and best practices on all major components including:

  • Mission and Vision: Where are you going? Where do you want to be?
  • Goals and Objectives: How are you going to reach your vision?
  • Benefits: Why are you taking the journey in the first place? 
  • Expectations: What are you going to deliver? What can people expect to see? What are the business benefits? Are they measurable?
  • Target timeline: When is this all going to happen? 
  • Costs and resources: How much is this going to cost? What are the resource needed (e.g. people, expertise, technology)?
  • Measures of success: What are your KPIs?  What outcomes are you expecting and when? How are you going to measure them? What are the feedback loops?
  • Governance: What type of governance are you going to leverage (e.g. structured, adhoc, decentralized)?
NEtips

Networked Enterprise Tip: Create sub-strategies for the central hub and individual spoke sites

If you have a networked enterprise, we recommend creating sub-strategies for your central hub and individual spoke sites to support your overall digital workplace plan. Take this opportunity to look at more specific goals, objectives, outcomes, and measures of success, for the central hub and the spoke sites. This is especially important when each spoke has a specific use case and target audience.


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