Employee Feedback

Employee Feedback

Below is the plan for Igloo's Employee Feedback campaign. Reach out to your users at a regular cadence throughout your journey, to find out what interests them, and what tools they need from the digital workplace most. Then provide that content, tool or solution to support their needs. Employees will engage when they know they're heard.


High Level:

Need:

Keep a pulse on the needs of the end users, and line of business leaders.

Pillar:

Communication, Collaboration, Culture

S.M.A.R.T Goal Details:

Specific:

Obtain and manage employee feedback and use it to inform the Digital Workplace roadmap.

Measurable:

Use Polls or Surveys to obtain feedback. Summarize and prioritize.

Achievable:

Surveys that all users is simple and obtaining feedback allows them to feel ownership to the Digital Workplace and can guide the Digital Workplace Roadmap.

Relevant:

Feedback from the end users is always relevant.

Time Bound:

Feedback should always be welcome, but an annual campaign is also useful.

Communication Plan:

Audience:

All end users

Medium:

Poll widget on the homepage, embedded survey, or external survey link.

Information:

Maximizing engagement by all employees is important to recognizing value from the Digital Workplace.

Education:

Include information as to why employee feedback is important to the success of the Digital Workplace.

Defined Action:

Complete the survey or poll.

Measures:

Use the data from the survey and poll to inform actions based on priority.

Other Campaign Details:

Overview:

Gain feedback from your employees regarding current state and what they need from your Digital Workplace. Use Polls and surveys post launch to provide opportunities for continued feedback is important to making them understand that their opinion is valued and encourages their feeling of investment in the platform.

Budget:

No funding necessary.

Time Period:

On going polls, semi annual surveys.

Suggested Delivery Plan for this Campaign:

MediumConceptGoalTiming

Broadcasts & Posts

Ensure Reach

Announce the surveys and post about the Polls.

Engagement

Contests

Gamification

Provide a prize to the first 10 people who respond

Engagement

Digital Media

Reinforce Message

Use digital screens to remind users to complete the surveys

Engagement



 


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