Hello Joanna,
Currently Igloo functionality does not include the ability to have images show within a subscription notification email. As you noted, wherever the image is supposed to appear, there will be a "[Use the button below to view additional content]" placeholder.
Having images included within a notification has been submitted to our Product Team as a Product Idea. I have added your organization to the list of customers who have requested this feature.
Please let me know if you have any questions.
Regards,
Emma
|Question
Subscription emails missing images
We have a couple of Blogs where the subscription is set to Instant for all of our staff, so they immediately receive an email of the posts. The problem is, they're newsletters and are reliant on images within the post. But subscription emails always hide any content that isn't text with the placeholder "[Use the button below to view additional content]".
Is there a way to specify that Igloo-generated subscription and broadcast emails always include non-text content such as images?
Answered
1 Answer:
- 231 views
- 0 previews
- 1 version
- 1 reply
- 2 followers
- Posted By:
- Joanna Fulton
- July 8, 2019
About this forum
- 8,839 views
- 1233 topics
- 37 followers
Ask your product questions using this forum and get help from our experts.
Viewed 231 times
1 Reply
Hello Joanna,
Currently Igloo functionality does not include the ability to have images show within a subscription notification email. As you noted, wherever the image is supposed to appear, there will be a "[Use the button below to view additional content]" placeholder.
Having images included within a notification has been submitted to our Product Team as a Product Idea. I have added your organization to the list of customers who have requested this feature.
Please let me know if you have any questions.
Regards,
Emma