TL;DR: Breakfast Club, webinars, changes to blog consumption, and more
Product Manager Andrea Gumz-Dietrich shares insights on the blog article changes we saw in this month's product release, and what's next for content consumption updates.
Webinar Topics: What do you want to see?
Each month on Customer Care, Brad Rooke hosts a webinar to produce engaging and relevant content for Digital Workplace Managers. We want to hear from you about what topics matter most. Better yet, have an interesting use case or success story? We'd love to have you present. If you have a topic to share or are interested in getting on the virtual stage, reach out to email@example.com.
February is a busy month for webinars and we've got some great content in store. On February 21, join Igloo's Developer Relations Team for a look at new and upcoming innovations for your Igloo Digital Workplace. Then, on February 28, join us for A Day in the Life: Igloo's Digital Assistant. Find out more and register at the linked heading.
Join Igloo Product Manager Andrea Gumz-Dietrich and Manager of Product Management Mark Amszej for a look at the enhanced content consumption experience, flex (non-email) access, and improvements to the mobile application. This webinar will take place on February 8, 2023, from 1-2 pm EST. Register here to save your spot!
We're excited to announce the launch of our new Igloo Breakfast Club panel and workshop series, hosted with our partners Workgrid and Social Edge. Breakfast Club is all about bringing together the leading providers of digital workplace solutions, Igloo customers, and innovative individuals. Find out where we're headed first on the other side of the heading link — we hope to see you for breakfast!
January 23 was Community Manager Appreciation Day and was the perfect occasion to applaud the inspiring and tireless efforts of the people who kept our workplace communities alive and well in 2022 — those folks who continue to adapt to the ever-changing world of work while keeping their communities in step with the times. There was a lot of love in the comments of the post.
Check out the Product Zone to submit and vote on your Igloo ideas. The Product Team uses these insights to inform the roadmap for development — here are recent ones to check out:
- Button to Follow Channel from the Article Screen
- Calendar Including Past Events
- Document Folder Last Modified Date is not correct
- Add the Ability to Turn off the Tasks Function
- Customizable Members Widget
- Customized Read Reminders
- Make blog posts/updated repeatable
- Ability to delete "Reply to this email to add a comment"
- Change the button wording from "Follow/unfollow" to "Subscribe/unsubscribe"
In the Igloo Community
The big highlight this month was the new look of blog articles. Andrea Gumz-Dietrich, Product Manager with Igloo's Product Team, spoke to these changes and the data-driven decision-making behind them in a fall webinar, Product Chat: Content Consumption Changes. Read more about that and enhanced channel notification control in the January 23 Product Release.
Advanced planning of engagement campaigns increases the chances that the campaign will get executed. Know your stakeholders, identify requirements, and set metrics for success. Check out the 14 tips from Customer Success Representative, Jocelyn De Los Santos, to support your Engagement Campaign planning.
This webinar focuses on measuring success in your digital workplace. Learn about setting/building KPIs, metrics, digital transformation maturity, and more with Senior Customer Advocacy Manager Brad Rooke.
Guest speaker David Johnson, Principal Analyst at Forrester Research, and Sean Duffy, Igloo Software's VP of Product Strategy, joined forces for the on-demand webinar "Don't leave the frontline behind: Empowering overlooked workers."