Course Description: 

The Digital Transformation Bootcamp course will cover digital workplace concepts and the Igloo services that enable organizations to move beyond a traditional intranet to a digital workplace. Focusing on theory and strategy, this bootcamp-style webinar course consists of three sessions.

The Digital Workplace Defined

Webinar Description:

In session 1 of 3, learners will advance their understanding of the concepts of digital workplace maturity, how the digital workplace can solve critical business challenges, and key attributes of a successful digital workplace.

Learning Objectives:

• Navigate to Igloo’s Customer Care and to the Playbook
• Define a Digital Workplace
• Speak to the business drivers for a Digital Workplace
• Identify their organization’s current digital maturity scale position
• Recognize the value of the Igloo Digital Workplace in solving business challenges

Course Agenda

1. Introductions
2. Training Bootcamp Overview
3. The Igloo Mission
4. What is the Digital Workplace?
5. Corporate Culture
6. Digital Workplace Attributes & Characteristics
7. Digital Transformation
8. Digital Maturity Scale
9. Workplace Personas
10. What are the Options?
11. What's Next

Duration: 30 minutes

Digital Workplace Journey: Getting Started

Webinar Description: 

In session 2 of 3, learners will explore the start of the Igloo Journey, specifically how to quickly move from concept to execution. 

Learning Objectives:

• Describe the considerations of the needs analysis phase
• Explain the 4 key pillars
• Explore how Igloo categorizes business challenges by pillar
• Recall the personas of The Me, The We, The Us
• Identify the phases of the Igloo implementation process
• Know where to start

Course Agenda

1. Introductions
2. Training Bootcamp Overview
3. Needs Assessment
4. The 4 Pillars
5. Alignment to Personas
6. Introduction to Solutions
7. Implementation Journey
8. What's Next

Targeted Audience: Prospective or current customers - administrators to end-users

Duration: 30 minutes

Implementation & Beyond

Webinar Description: 

In this open bootcamp webinar session 3 of 3, learners will explore Igloo's implementation framework and resources including prep-kit, workbooks and guides. A tour of customer care and information on customer success programs will also be included.

Learning Objectives:

• Be able to navigate to and through Customer Care
• Describe the Igloo Implementation Journey
• Recall the Digital Workplace team roles
• Identify key customer resources
• Describe the offerings and path forward with our training programs
• Recognize the value of Igloo's Customer Support and Success programs

Course Agenda

1. Introductions
2. Training Bootcamp Overview
3. Review: What have we covered thus far?
4. Agenda
5. Your Implementation Journey
6. Assembling your Team
7. Resources Center
8. Customer Care Tour
9. Training Programs
10. Customer Support
11. Customer Success programs & Team
12. Next Steps

Targeted Audience: Prospective or current customers - administrators to end-users

Duration: 30 minutes