Manage Notifications

Managing Notifications

Your digital workplace makes it simple to be notified of new or updated content, however managing these notifications is critical to your success. If the frequency of notifications is too high, they become noise.

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Description

This video provides an overview of managing notifications within the digital workplace, how to control them, and what type you get. 

Learning Objectives

After watching this video, you should be able to:

  • Identify your notifications
  • Identify where notifications come from
  • Recall the process for accessing the Subscriptions page
  • Demonstrate how to manage notifications from subscriptions
  • Demonstrate how to manage notifications from the Messages feature

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Notifications

Many features of a digital workplace generate email notifications. These notifications keep users up to date with what's going on in the workplace, and draw attention to items that require action. 

Notifications can be branded to include your organization's logo and primary color. 

Features that generate notifications

The following features generate email notifications:

Managing notifications

Users can manage their notifications from @mentions and instant subscriptions, disabling/enabling whether or not they receive these email notifications.

Email addresses used by notifications

By default, digital workplace notifications come from email addresses that share the same domain as the digital workplace. For example, notifications from https://customercare.igloosoftware.com use the domain @customercare.igloosoftware.com.

Troubleshooting notifications


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