Solution Management 101

Solution Management 101

Course Description: 

This introductory course provides you with the tools you need to start managing a Solution in your digital workplace. You'll participate in hands-on activities and will learn best practices and techniques while establishing a foundational understanding of your Solution.

Learning Objectives:

  • Recall the Building Blocks of Igloo
  • Explore the Solution Pillars of Igloo
  • Discover the Administration Panel 
  • Identify and create Channel and Content Types
  • Configure and Manage Groups
  • Discover and configure Widgets
  • Identify and Apply Access/Permissions
  • Delete Content

Targeted Audience

  • Digital Workplace Managers
  • Digital Workplace Builders
  • Solution Managers
  • Any other roles with space level administration access

Duration: 90 minutes

Pre-work

The following short videos are pre-work for this course:

Training Dates

‹‹››December 2019
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Recommended Next Steps 

After completing this course, we recommend the following training opportunities: 

  1. Solutions Management 102
  2. Content Creator
  3. Introduction to Widget Configuration
  4. Introduction to Workplace Analytics
Course SummarySKUCost

This semi-private training program enables customers to build and maintain their digital workplace solutions using Igloo Software.  

The program includes online resources and one live, hands-on, 90-minute session

TR-SMTRSP101
$100 per seat per session*

*Cost listed is a-la-carte price. All Igloo support packages include a certain number of annually renewing semi-private training session entitlements which can be redeemed for this course.


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