Solution Manager

Solution Manager

Igloo’s digital workplace solutions boost productivity, innovation, and competitive advantage by addressing your key business challenges. To successfully tackle your organization’s most pressing needs, these purpose-driven tools need to be understood and accepted by every user. 

Solutions Manager Training will provide you with the administrative skills needed to effectively manage and optimize your chosen solutions.

Digital Workplace Solutions Explained

An overview of what a digital workplace solution is, Igloo’s most popular solutions and their value proposition.

The Igloo Customer Experience

An overview of the experience that Igloo customers can expect as they work through the implementation process and interact with the teams and roles within the Igloo Customer Experience organization.


Building Blocks of an Igloo

Learn about the relationship between Channels, Widgets, Pages and Spaces, the difference between Pages and Spaces and role that solutions and integrations play in a digital workplace.

Measuring Digital Workplace Success

An overview of the tools available to assist you in measuring the success of your digital workplace success.


The Power of Personal Profiles

You’ll be one of the first members and ambassadors of your new digital workplace  solution and it’s important to set a good example for other members. Learn best practices for updating your digital workplace profile, add a photo, search for profile data and the value of having an updated profile.

Visual Design Consultation

This video provides an overview of the Visual Design team, their process and the services they offer to brand and create compelling visuals to brand your Igloo digital workplace and will help to maximize productivity during visual design consultation sessions.


Space Administration Panel

Learn how to access the Space Administration Panel and its options for member management as well as how to update space hierarchy, navigation and layout options and use Manage Archive and the Trash Can.

Managing Notifications

The ways that your digital workplace might send you email notifications, how to control how many and what type you get.


The Igloo Userbar

Overview of the Userbar, the available features and functions and how they can be used.

Creating Blog Articles

Overview of the functions available for creating Blog articles in an Igloo digital workplace.


Folder Channel

How to set up and use Folder channels and Folder widget features.

Wiki Channel

An introduction to what wikis are and where you might use them in your digital workplace.


Forum Channel

An Introduction to the features and functions found in Forum channels.

Adding content 

An overview of the various ways to add content and the features available in the content editor.


Adding Content via Email

How to email files into your digital workplace, and what will appear when you do.

Using the Desktop Tool

How to use the Igloo Desktop Tool to add, move, update, and delete files.


Editing Inline with the Desktop Tool

How to use to the Igloo Desktop Tool to edit your documents directly from your digital workplace.

Installing the Desktop Tool

How to install the Igloo Desktop Tool on your PC.


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