The purpose of this video is to provide customers with an overview of the digital workplace journey and the methodologies employed by Igloo to ensure its success. It reviews the ME, WE, US personas and how Igloo categorizes key customer business challenges into our 4 pillars (communication, collaboration, knowledge management and culture & engagement), scores and prioritizes them against these personas to prescribe solutions that will have the biggest impact in addressing these challenges, and help improve productivity, innovation and competitive advantage for our customers.
After watching this video, you should be able to:
Recall the methodology used to identify business requirements & challenges
Identify the 4 key pillars and how your business challenges are scored against them
Recall the 3 personas that exist in every organization
Define the Me persona
Define the We persona
Define the US persona
Recall how solutions are prescribed
Describe the digital workplace planning and implementation process
Recall how Igloo provides ongoing support to drive engagement and adoption
The following roles represent the target audience for this video.