There are some great new training resources on the Igloo Customer Care digital workplace, so I wanted to do a Blog post to highlight them.
Are you looking for digital workplace training for your organization? Some customers want Igloo to deliver training for them while others prefer our train-the-trainer sessions and white-label material, which they can deliver themselves.
Regardless of your needs, the Customer Enablement team has your training needs covered.
The Igloo Course Catalog contains details on all of Igloo’s training offerings.
We’ll be deploying more offerings soon, so check back often, or follow the Featured News – Training blog to stay up to date on the latest Customer Enablement offerings, Thought Leadership articles and more.
Igloo is now running semi-private training sessions of our Digital workplace Essentials course which is a condensed version of our full program and includes the same online resources and video tutorials as the full program, but the live, hands-on portion is condensed into ONE 90-minute virtual session.
These sessions run weekly. Check out our Training Calendar for session dates & availability
Missed one of our thought-leadership or product webinars? Don’t worry; we recorded them for you…
New Training Videos
Igloo is continuing to invest in new training videos to enable our customers through their implementation and beyond. Here’s four new videos we just deployed:
- The Igloo Customer Experience - An overview of the experience that Igloo customers can expect as they work through the implementation process and interact with the teams and roles within the Igloo Customer Experience organization.
- Measuring Digital Workplace Success - An overview of the tools available to assist you in measuring your digital workplace success.
- The Igloo Userbar – An overview of the Igloo Userbar, the available features and functions and how to use them.
- Creating Blog Articles – An overview of the functions available for creating Blog articles in an Igloo digital workplace.
Be sure to check out the Training Video Center. We've curated collections of training videos and aligned them to common digital workplace roles to offer a more targeted, relevant training experience.
Digital Workplace Roles Guide
Igloo has developed an interactive diagram that provides access to detailed role profiles that will help you build your digital workplace team.
Check out the updated Digital Roles page in Playbook to access these resources
The Igloo Customer Enablement team will be blogging regularly to share our vision and expertise in digital workplace training with our customers. We’ll also be posting regular updates to highlight the work we’ve done to ensure our customers are aware of new training assets as they become available.
Here is a recent article that explores the question "Can a digital workplace replace the LMS as the go-to learning destination?"
Be sure to follow this Blog Channel to get notifications as new articles are posted.