Support - Tips & Tricks
A few tricks to using the My Spaces widget in your Igloo.
If you're interested in offering your members an experience that highlights areas of your digital workplace that are relevant to them while also keeping your navigation tidy and sensible, then you're interested in the My Spaces widget. Part of the often overlooked middle block of widgets, the My Spaces widget has little to no customization options. It does one thing, and one thing only: it displays a list of all of the Spaces the viewer is a member of.
The My Spaces widget is most commonly…
Some quick tips on how to get started with Igloo
With the new year, it's time to start a new series. Every month we'll be publishing some tips and tricks on how you can get your Igloo off the ground. If you've just signed on, or signed up to try one out, we'll provide a few things you can do to ensure you get the most out of your digital workplace right from the start.
There are a few key decisions that need to be made right at the start. often they happen during the sales process, but it's always worth clarifying them after the fact. These…
A short guide to using Groups to customize your digital workplace.
Groups are an integral part of your digital workplace. They determine your members access to different areas, provide them with subscriptions to content and Channels, and can even give them access to the Control Panel under the right circumstances. Groups let you safeguard your content, ensure consistent communication, and empower your members. Today we'll take a deep dive on some of their functions, and offer some tips on using Groups effectively.
The most important thing to know about Groups…
A collection of questions submitted this month to Support, curated and answered.
As the end of the year approaches, we see more and more clients reviewing their site architecture and looking to make adjustments. As your organization grows and changes, your digital workplace needs to grow too. One of the consequences to reviewing and rearranging the primary navigation is discovering a few of the often overlooked items in the Site Manager, and we got a few questions about them this month.
What's this People Page?
The People page is a built in resource for searching for…
Some tips on embedding Igloo files in your digital workplace.
With all the focus on different embeddable services, we've never talked about embedding files in your digital workplace into other locations! Files uploaded to your Igloo can be embedded in articles, forum topics, comments and HTML Content widgets, making it easy to create exactly the view you need anywhere in your digital workplace.
The use cases for embedding within your Igloo are legion. Using the embed codes attached to uploaded files, you can showcase videos on your front page or in…
How to limit analytics queries to specific areas of your digital workplace.
When checking in on your digital workplace's activity using analytics, there can be a lot of data. if you've been working there for more than a few years, a lot of data can turn into a staggering amount of data. Sifting through all that to find the information you need can be a challenge, but there are a few tricks to using the analytics tools offered by Igloo that make it easier.
Today we'll look at refining items by Space or Solution. This can be helpful for looking at traffic after launching…
Some tips on including the Spaces widget in your digital workplace.
As your digital workplace grows and the navigation becomes more complex, the Spaces widget becomes an invaluable tool for Administrators. When placed on a Page or Space, it will fetch and display a curated list of Spaces, making it easy to add a list of links to projects, teams, or Solutions anywhere you need.
The primary use case of the Spaces widget is to streamline your digital workplace's architecture, and make it easy for members to get where they need to go in a few clicks. It…
A quick look at the spookiest topic in Igloo
In every digital workplace, there comes a time to gather and tell ghost stories, tales of spectral creation that whisper words never spoken by the living. We even support this through ghostwriting. In Igloo, you can access any of your drafts, add a member as an author, and publish that content as them. To your members, it will appear as though it was published by the assigned author, rather than by you. Spooky, no?
Blogs, Calendars, Forums, Wikis, and Files all support ghostwriting, and it's…
How to check on and review Analytics goals.
All too often, we'll set goals and metrics, and don't find the time to check on them. As we enter the final quarter of the year, it's important to check in on your goals for your digital workplace. What milestones did you hit? What areas did you launch? What's been happening, and how have you been measuring it? Your Igloo provides three different methods of finding data on how much your digital workplace is being used, what areas are the most active, and which members are doing the most work.
A guide to inserting CSS in other areas of your digital workplace.
When using CSS to customize your digital workplace, we typically recommend applying it in the Appearance area of the Control Panel. This ensures that the code is applied everywhere in your Igloo, and centralizes all of your changes in a single file, making them easy to maintain. However, there are other areas of your digital workplace that support including CSS, and that's the focus today.
While using the Appearance tab is the best practice, there are a few reasons why these other areas may…
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