Welcome to our brand new Customer Care community! 

It's been a lengthy project, but we aimed high, focusing on delivering more customized training paths and a playbook to help with long term digital workplace strategy in addition to our traditional forums  and blogs.  Now that it's launched, it's a one stop shop for all of your Igloo needs, from providing resources for individual members, administrator documentation, and high level strategy, all in an easy to use and intuitive site. 

Playbook

T…

In other CSS Success articles, we've talked about how to use CSS to change the look and feel of widgets, how to make things match your branding, and how to show and hide different Igloo functions. But there are hidden functions in your Igloo already, waiting to be activated by specific classes, built-in parts of the original template that can change not merely what widgets look like, but how they function. 

All of the classes introduced here will need to be placed in the Appearance tab of a…

send or even automate content into your communityContent-focused channels in Igloo all have email addresses, and you can use those to . Seeing as we've looked into notifications, it's worth going the other way. We see all kinds of use cases for this with clients, and today I'll introduce the function, go over a few of the use cases, and address the advantages and limitations. 

What? Email?

You can find a Channel's email address through the dropdown next to the Add Content option there. It'll…