Support - Tips & Tricks

Archives for August 2017 « Recent Articles

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A selection of the questions we've received in Support over the last month

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Deeper Dives: Access

By Jim Tigwell

Some best practices around using Access in in your digital workplace.

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Easy answers: building a Q&A forum

By Jim Tigwell – 1 Comment

Some best practices for setting up Q&A forums

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Time Out: Login Sessions

By Jim Tigwell – 5 Comments

A short guide to login sessions and timeouts in your digital workplace.

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CSS Success: Profile Pizzazz

By Jim Tigwell

Building an Igloo? Spice up your profiles with some CSS.

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  • Exceptional Embeddab…
    Andrew Jayne says:
    Hi Jim Tigwell‍,
    Seeing that your article here is almost a year old, I was wondering if a third party service (like SnapWidget) is still the only way to include an Instagram feed on an Igloo page?
    5 weeks ago
  • Exceptional Embeddab…
    Michelle Holden says:
    Is there an option to embed the download link with the file? When I embedded a PDF (for example) into a blog article the Download button isn't across the button the same way it is when I attach the PDF normally to the blog.
    2 months ago
  • Exceptional Embeddab…
    JanRene Ashman says:
    Jim Tigwell‍ ,
    Can you show example of a document embedded into this Blog article?
    3 months ago
  • CSS Success: Look an…
    Rebecca Label says:
    Thank you- how can I adjust the width? Any edits seem to set it to 100%
    3 months ago
  • Deeper Dives: Ghostw…
    Jenine Liszka says:
    I also love the ghostwriting feature and would LOVE for it to be available on a microblog.  Our CEO posts our company recognitions on our home microblog page and it would be nice for his admin to be able to help him out with these posts when he has multiple recognitions in his queue.  One less administrative task he has to handle.  I've asked for…
    3 months ago
  • Deeper Dives: Ghostw…
    David Domine says:
    I love the ghostwriting feature.  It's so good to help an SME produce a well-written post, but they get all the follow up questions and comments. 
    The one issue I have is that you cannot change the author after it's published.  We absolutely need this feature, especially when the author promotes to a different team or moves on from the…
    3 months ago
  • Glossary of Terms
    Corey Symonds says:
    Jesse Langstaff‍
    3 months ago
  • Analytics: Checking …
    Jim Tigwell says:
    Absolutely. Here are some examples from our Analytics KB, complete with some downloadable Power BI templates: https://customercare.igloosoftware.com/support/analytics/data_feeds__examples
    3 months ago
  • Analytics: Checking …
    Lucas Sellyn says:
    Hi Jim Tigwell‍ ,
    Can you give some examples of popular or common queries for companies leveraging the Igloo Data feeds?
    We've gotten comfortable with our Google and Workplace analytics and are ready to delve into data feeds, but aren't really sure where to start.
    3 months ago
  • Working With Widgets…
    Andrew Jayne says:
    Good info.  Let's say someone wants to see a larger version of the image in the widget?  Is there a way to allow them to click on the image within the widget to open up a larger version in a pop-up window?
    4 months ago

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