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Support - Tips & Tricks

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Analytics: Space Activity

By Jim Tigwell

A guide to tracking engagement in specific Spaces.


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Deeper Dives: Single Sign On

By Jim Tigwell

A close look at the Single Sign On feature


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Easy Answers: Best Practices Wiki

By Jim Tigwell – 3 Comments

A quick guide to creating and showcasing best practices wikis


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March Grab Bag: Spring Has Sprung

By Jim Tigwell

Some quick answers to certificate-related questions we've received in the past month.


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Introduction to Workplace Analytics

By Jim Tigwell – 1 Comment

A quick guide to how to make your Workplace Analytics work for you.


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Working With Widgets: Wiki Article

By Jim Tigwell – 4 Comments

A few quick tricks for the Wiki Article widget.


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Exceptional Embeddables: Instagram

By Jim Tigwell

A short guide to embedding Instagram in your Igloo.


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February Grab Bag: Membership and Missing Images

By Jim Tigwell

A collection of questions received in Support this month.


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CSS Success: Lists and Styles

By Jim Tigwell

Some quick tips to help make your lists look orderly.


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Deeper Dives: Content Migration

By Jim Tigwell

A short guide to migrating content into Igloo from another service


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About this channel

  • 2,666 views
  • 77 articles
  • 129 followers
     

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Recent Comments

  • Easy Answers: Best P…
    Jocelyn Flint says:
    Thanks for this suggestion, Yvette Nanasi‍ . For this to work, though, we'd have to assign a task for each KB article. We have so many articles--what I need is a way for users to be able to find the articles that they authored. Could "search by author" be requested for future updates?

    One thing that might help your workaround would be if Tasks…
    6 days ago
  • Easy Answers: Best P…
    Yvette Nanasi says:
    Jocelyn Flint‍ great question! Your suggested solution to use search to discover content and filter or identify content which requires an update is not supported today. There is a solution though!
    My recommendation is to use tasks. Either the content author/creator or a content publisher with appropriate permissions can assign a task to themselves…
    7 days ago
  • Working With Widgets…
    Jim Tigwell says:
    Great question, Vidia Poleon‍. Every wiki channel has a front page article, otherwise known as the Main Article. It's designed to give people the opportunity to create a custom index, or include guidance on how best to use the wiki. 
    It can be edited by using the Edit Article option available at the root level of the community. 
    2 weeks ago
  • Easy Answers: Best P…
    Jocelyn Flint says:
    We're all over knowledge bases of best practices and procedures, and they've been a lifesaver for our organization! The issue that we have is maintaining information. I've tried sending out a prompt once/year asking content creators to review and update their wiki posts. The problem is that people forget what they created and which posts they…
    2 weeks ago
  • Working With Widgets…
    Vidia Poleon says:
    Great tip. Is there a way to tag an article as the Main article inside of the Wiki Channel?
    3 weeks ago
  • Introduction to Work…
    Megan Truett says:
    Tammy Triplett‍ -- definitely check this out! We got a preview of this when we were at Igloo and I was really impressed/geeked out.   
    4 weeks ago
  • Subscription Tricks
    Amy Flynn says:
    Is there a way I can see who is subscribed to a page if they subscribed themselves?
    4 weeks ago
  • Working With Widgets…
    Cat Xia says:
    Is there a place that features examples of successful implementations of these changes? There's just so many different ways to present information... 
    5 weeks ago
  • Working With Widgets…
    Chelsey Louzeiro says:
    Thanks for a great tip!
    5 weeks ago
  • CSS Success: Hidden …
    Gerard Morales says:
    I had done this before to access pages that are below the a top page but do not appear on the drop down because they are nested too deep. when I looked at the page I did it on I can't even find my ps-tabs widgets I used and can't remember how to as I need to do it for another page. I also can't remember how those pages were linked to the those…
    7 weeks ago

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