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Support - Tips & Tricks

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CSS Success: Lists and Styles

By Jim Tigwell

Some quick tips to help make your lists look orderly.


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Deeper Dives: Content Migration

By Jim Tigwell

A short guide to migrating content into Igloo from another service


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A roundup of some of the questions Igloo Support has received in the past month.


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Analytics: Introduction to Datafeeds

By Jim Tigwell – 3 Comments

A brief guide to accessing and interpreting Igloo's oData datafeeds.


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Working With Widgets: Add Button

By Jim Tigwell

Some short tips about using the Add Button widget.


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Exceptional Embeddables: LinkedIn

By Jim Tigwell

A short guide on how to embed various LinkedIn features in Igloo


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A brief guide to creating a sandbox Space in your digital workplace.


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2017 Year End Grab Bag

By Jim Tigwell

A roundup of some of the questions we received in Support this year.


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A Guide to Customer Care

By Jim Tigwell

A short overview of what the new Customer Care site has to offer.


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Deeper Dives: Emailing Content

By Jim Tigwell

A short guide to the nuances of emailing content into Igloo.


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About this channel

  • 1,607 views
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Recent Contributors

Recent Comments

  • CSS Success: Hidden …
    Gerard Morales says:
    I had done this before to access pages that are below the a top page but do not appear on the drop down because they are nested too deep. when I looked at the page I did it on I can't even find my ps-tabs widgets I used and can't remember how to as I need to do it for another page. I also can't remember how those pages were linked to the those…
    34 hours ago
  • Easy Answers: Creati…
    Teresa Jefferson says:
    Jesse Gilbride‍ 
    2 weeks ago
  • Analytics: Introduct…
    Cat Xia says:
    Ohhhh jk I was trying to open it just "From Other Sources" instead of New Query in Excel 2016. Works now! Thanks!
    3 weeks ago
  • Analytics: Introduct…
    Jim Tigwell says:
    Hi Cat, 
    Can you confirm that the authentication type is set to basic, per the documentation here: https://customercare.igloosoftware.com/support/knowledgebase/articles/datafeeds 
    If you're still not able to connect, can you reach out to support@igloosoftware.com?
    3 weeks ago
  • Analytics: Introduct…
    Cat Xia says:
    Excel won't let me access the data even though I am an administrator... :C
    4 weeks ago
  • Time Out: Login Sess…
    Sheila Cotter says:
    Thanks Eric Profancik‍ fir your help :)
    4 weeks ago
  • Time Out: Login Sess…
    Eric Profancik says:
    Under the main Control Panel...
    Membership / Sign In Settings
    Configurable Session Timeout
    4 weeks ago
  • Time Out: Login Sess…
    Sheila Cotter says:
    Hi Jim and Eric,

    Hope you are well.

    Where do you go on the platform to change the duration of "Session Control Settings"

    Thanks, 
    Sheila
    4 weeks ago
  • CSS Success: Hidden …
    April Morris says:
    Thank you for this post, Jim Tigwell‍. My supervisor asked me today to create a tabbed widget for a new space and thanks to your post, I know how! 
    6 weeks ago
  • Time Out: Login Sess…
    Jim Tigwell says:
    Hi Eric, 
    You're absolutely right. This post was published before the session control settings were added in the October release. The default session timeout is 20 minutes of inactivity, and can now be configured for as little as one minute, or as much as one day. 
    7 weeks ago

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