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Implement Stage - Technical Infrastructure
Aligning internal technology architecture with your implementation
Deploying your digital workplace requires upfront planning by both your information technology (IT) and services (IS) teams. It doesn't matter whether your digital workplace is hosted on-premise or in the cloud, it still must co-exist and/or integrate with other technologies in your organization.
The level of architecture planning and configuration varies based on the complexity, maturity, and size of your organization. This planning work should be completed in the Plan Stage of your digital transformation journey.
Key architecture components
Our Configuration Specialists work with your teams to set up and configure the following ten key architecture components which support, enhance, or integrate with your digital workplace solution.
|1. Hosting architecture|
2. Disaster recovery program
3. Member management
4. Single sign-on
|6. Domain mapping|
7. Personal profiles
8. Security & compliance
9. Mobile management
10. Content or application migration
This includes the set-up and configuration of your hosting environment for your digital workplace:
Configuration of your sandbox environment to be used as a playground.
Disaster recovery program (business continuity)
The set-up, configuration, and testing of your disaster recovery (DR) environment which includes:
The process of uploading users (including group and role assignment) within your digital workplace. Our Configuration Specialists use one or more of the following methods:
Note:The four membership management options provide various methods to create, add, edit, and revoke users as well as options for group assignment.
Single sign-on (optional)
Set-up and configuration of your Identity & Access Management (IAM) system.
The Igloo platform supports SAML 2.0 to create connections with IAM. Setting up an IAM is ideal if you are planning to add integrations with third-party applications to your digital workplace.
For details on how to configure your SAML SSO, please read the article on configuring SAML Authentication.
To connect and/or integrate third-party applications with your digital workplace solution. The Igloo platform supports four integration methods:
Igloo offers a variety of pre-built third-party integrations listed in the Igloo Marketplace.
Domain mapping (optional)
To map your digital workplace to a custom URL/domain:
Example: https://[ your digital workplace name ].com
Your digital workplace solution has built-in default profiles that allow users to create searchable personal profiles (including contact information, skills, hobbies and more).
Premium Profiles (optional)
Default profiles can be upgrade to our premium option, which allows you to customize personal profile fields within your digital workplace including design, layout, and data fields:
Security and compliance
Every organization has a security and compliance framework which ensures business continuity. Generally, this is governed through policies, procedures, and compliance with third-party standards (e.g. HIPPA, ISO, SOC).
Generally, security requirements for your digital workplace are highlighted during the sales process using a security questionnaire or security audit. During the implementation, it is important to work with our Configuration Specialists to ensure your security requirements are adhered to during set up and configuration of your digital workplace, including:
Mobile Device Management
Set-up and configuration of Microsoft InTune mobile device management with the Igloo mobile apps:
Deliver on the items outlined in the statement of work for the specific application migration (e.g. SharePoint, Jive):
| Playbook Tip: Getting ready for your technical consultation|
Technical resources are required to support activities such as authentication, single sign-on, domain mapping, and other technical tasks highlighted above. To ensure you are prepared for your technical consult, there are five things you can do:
Note: Technical consultations vary depending on the package and services you've purchased.
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