Working with our consultants to get the best results
During this stage of the project, our teams are focused on performing the necessary consulting to ensure that your digital workplace plan aligns with the implementation and build of your site.
To achieve this, our consulting teams perform three types of consulting sessions:
- Strategic consulting
- Solution consulting
- Design consulting
Generally, these sessions are performed over the phone with the key stakeholder groups. It is imperative that your teams are prepared before the session and you have staff with the right skills and experienced staff on the call. Consulting sessions are generally 45 to 90 minutes in length.
Note: Sessions can be also done on site as requested.
Goal: To create a digital workplace plan
The lead consultant assigned to your digital workplace implementation works with your project team and/or sponsor to prioritize and align your key goals, objectives and business challenges from your digital workplace plan to (e.g. created during the Plan Stage) and prioritize them key work items for the build schedule.
Major work items at this point include:
- Confirming your key goals and objectives
- Aligning specific solutions to your business challenges
- Identifying gaps in the plan (e.g. plan versus build)
- Recommending solutions
- Presenting/solving potential risks
Goal: To create a solution roadmap with timelines
Our consultant(s) work with you to define your initial digital workplace solution roadmap. This includes:
- Choosing solutions and creating a roll-out plan with dates
- Defining the business problem(s) and desired outcomes (e.g. per solution)
- Identifying key stakeholder groups (e.g. owners, authors, viewers)
- Defining solution configuration and taxonomy
- Creating a solution content plan
- Creating a visual design
Goal: To create a visual identity for your digital workplace
To ensure your digital workplace reflects your brand and culture, our Visual Designers will work with our Solution Consultants, and Implementation Specialists, to ensure your visual design supports and contributes to your strategic business goals. Our team of Visual Designers combine visual elements with design principles to create accessible and beautifully-branded digital workplaces.
Visual design has four key purposes:
- To allow users to identify with the company's brand and maintain company culture over geographical regions
- To guide readers to the most important and relevant information for them to know on any given day
- To be adaptable in an ever-changing digital workplace
- To allow all users to have a delightful and efficient experience in the digital workplace